Business ProfileforThe Osthoff Resort

The pictures of the food at our tasting did not match the food we were served on our wedding night. ****** also had her wedding dress spilled on. After we pointed out that the meals appeared different from the tasting, we were told that we were mistaken, and everything was the same. We explained that we had photos of the meals we were served at the tasting, and then there was admittedly a mistake with the menu and a change of cooks is what we were told.The whole thing with dinner seemed like a bate and switch; and a breach of the contract which we and the representatives of the Osthoff had signed.After speaking with ********** was confident that we would be justly compensated for all of the inconveniences and mishaps we experienced during our stay. We also learned that the gift basket that we found upon entering our room was supposed to be provided by the resort free of charge, yet ***** and ************************* were billed. We do not feel that $1,619.89 is equal compensation.After discussing these issues we feel that fair compensation should be $150.00 for the cost and inconvenience of the food tasting which now seems unnecessary, $3,000.00 which is roughly half the cost of our collective meals at our dinner, $332.78 for the cost of dry cleaning the wedding dress, and a two-night stay in the large luxury suite with a whirlpool tub that we were supposed to be in during our stay. Or $4,000.00 if our two-night stay in the large luxury suite with a whirlpool tub cannot be accommodated.The cost of this reimbursement is miniscule compared to the revenue that was generated by having our wedding at the Osthoff resort. Between the $18,132.38 we spent on our wedding not including our stay which we had paid an additional $1,370.80 and the accumulated value of our guests that stayed and spent money at the resort.