Business ProfileforAspen Dental

My experience with Aspen Dental has been extremely frustrating. I want to make it clear that the doctor was really nice and professional but the billing process has been an absolute disaster. When I asked about payment options, the office staff enrolled me in a CareCredit plan without explaining the details. Then, they billed me TWICE on CareCredit, and it took multiple emails and calls to get anyone to address the mistake and correct it.Then when I received my insurance claim reports it showed that Aspen Dental charged far more than what was allowed under their in-network contract (should be little over $400 but was billed for over 1k). After confirming this with my insurance company twice, I contacted Aspen Dental again. Despite leaving several messages and sending multiple emails, I have not received any acknowledgment of this mess or assurance that this will be fixed. At this point I am beyond frustrated and planning on going to their office to get resolution for this. There is no way I am paying extra when my insurance has confirmed that I should not be billed these ridiculous amounts.I was even told by my insurance agent that they frequently deal with similar billing issues from Aspen Dental. Ill never go to another Aspen Dental location, and Im warning others to be cautious. If you choose to go, review all your claim reports to make sure they are not overcharging or billing you twice.