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            Business ProfileShawano Medical Transportation Services LLC

            Medical Transportation

            Contact Information

            808 N Packard Dr

            Green Bay, WI 54303

            Visit Website
            Email this Business
            (920) 600-4709

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Shawano Medical Transportation Services LLC (SMTS) non-emergency medical transportation in Northeast Wisconsin for medical appointments, hospital discharges, dialysis, special occasions, physical therapy and dental appointments.

            Business Details

            Location of This Business
            808 N Packard Dr, Green Bay, WI 54303
            Email this Business
            BBB File Opened:
            9/4/2021
            Years in Business:
            8
            Business Started:
            4/7/2016
            Business Started Locally:
            4/7/2016
            Business Incorporated:
            4/7/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • SMTS
            Business Management
            • Lori A. Brundnicki, Owner
            Contact Information

            Principal

            • Lori A. Brundnicki, Owner

            Customer Contact

            • Lori A. Brundnicki, Owner
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Mary H

            02/23/2022

            I called to ask about their service that is contracted with the State of Wisconsin to take my daughter to medical appointments and the woman that answered was very defensive when I asked questions and hung up on me. I called back and a man stating he was the owner asked what he could help me with. I asked him some of the same questions and he was even more defensive, telling me I have a problem, he was taping my phone call etc. Come to find out, he agreed to contract with Veyo to take my daughter to the appointment but he couldn't provide the service that we need. He was telling me more about what he wasn't/couldn't do than what he was able to do. This is very unacceptable for a healthcare/medical service and its a shame the State of Wisconsin forces us to use carriers like this one, that are not in the business of helping the disabled simply get to a Dr. appointment in a friendly, caring manner. If you have a choice, DO NOT use this service. They do not want to be responsible for the patient and told me as such.


            Shawano Medical Transportation Services LLC Response

            03/01/2022

            Although the conversation was unfortunate, this review is not quite transparent. We never provided a service for this person. Our vendor was informed of the phone call and we did file a report of patient behavior. This persons grievance was not substantiated by Veyo.

            Local BBB

            BBB Serving Wisconsin

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