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          Find a Location

          Penny Mustard Furnisings has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Penny Mustard Furnisings

              6800 Industrial Loop Greendale, WI 53129-2442

            • Penny Mustard Furnisings

              1120 S Route 59 Naperville, IL 60540-1013

            • Penny Mustard Furnisings

              1906 W Beltline Hwy Madison, WI 53713-2336

            • Penny Mustard Furnisings

              N95W17061 Richfield Way Menomonee Fls, WI 53051

            • Penny Mustard Furnisings

              1207 Butterfield Rd Downers Grove, IL 60515-1032

            Business ProfilePenny Mustard Furnisings

            Furniture Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6800 Industrial Loop

            Greendale, WI 53129-2442

            Get Directions
            Visit Website
            (414) 433-1500

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This firm offers the retail sale of Bedroom, Living Room, and Dinning Room furniture and Mattresses and Upholstery.

            Business Details

            This is a multi-location business.

            Find a Location

            Penny Mustard Furnisings has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Penny Mustard Furnisings

                6800 Industrial Loop Greendale, WI 53129-2442

              • Penny Mustard Furnisings

                1120 S Route 59 Naperville, IL 60540-1013

              • Penny Mustard Furnisings

                1906 W Beltline Hwy Madison, WI 53713-2336

              • Penny Mustard Furnisings

                N95W17061 Richfield Way Menomonee Fls, WI 53051

              • Penny Mustard Furnisings

                1207 Butterfield Rd Downers Grove, IL 60515-1032

              Headquarters
              6800 Industrial Loop, Greendale, WI 53129-2442
              BBB File Opened:
              11/1/1993
              Years in Business:
              31
              Business Started:
              1/1/1993
              Business Started Locally:
              1/1/1993
              Business Incorporated:
              7/6/1993
              Type of Entity:
              Corporation
              Alternate Business Name
              • PM Bedroom Gallery
              • Huth Bedrooms, Inc
              Business Management
              • Mr. Ben Huth, Vice President
              • Mr. Arvid Huth, President
              Contact Information

              Principal

              • Mr. Ben Huth, Vice President
              • Mr. Arvid Huth, President

              Customer Contact

              • Mr. Ben Huth, Vice President
              Additional Contact Information

              Fax Numbers

              • (414) 433-0039
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/10/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              April 18, 2024 | purchased a $15,000 dining room set with an estimated arrival date of July 3, 2024. June 20 I went to Penny Mustard because no one contacted me for shipping.The employees gave me a paper for shipping and told me to set it up. I called left the message and received an email June 27 stating they were in final production and when the product is ready shipping will send an email.Penny Mustard has not reach out to me to let me know the furniture would not be in at the date received or to give me a date in which it will arrive. Today, July 10, 2024 I asked Penny Mustard for a refund as they can't tell me when the furniture will arrive. w asked for a refund and they told me I would have to pay a restocking fee of $2500. I wonder how can Penny Mustard charge $2500 for a restocking fee for products they don't have in stock.Penny Mustard wants to be rewarded for their non-compliance. So, I am filing this BBB complaint and ultimately with a lawsuit if I don't receive a refund as they still have not gave me a date. Penny Mustard states is is a custom order and it is not as I ordered what was on the show room floor no difference.
              Read More
              Read 5 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jaime S

              10/12/2023

              We have always bought leather couches for their durability because we had dogs and kids.This is our first leather couch post dogs and kids. It stained in the first 6 mos and nothing would clean it. There were no known spills either. I took the cushions into the store and the reps there were very dismissive. They referred me to customer service, and the result of their investigation was to quote a price for 3 new cushions. Nothing about reviewing the manufacturing records or anything.It was an expensive sectional. I wont ever shop here again and let my friends know as well.

              Penny Mustard Furnisings Response

              10/16/2023

              This customer has owned this product since 08/28/21. Customer contacted us on 10/5/2023 stating they have applied after *************** to this leather. The customer has never previously reached out for issues with this furniture. We have worked with the manufacturer and determined there is no breakdown of the product. The customer's issues are in relation to **************** products they apply which us as the retailer have no control over. We did give a customer a quote to order parts to fix their issue. Below are the customer's works and verification that they applied a cleaner. ********************* Oct 05 10:28 am To:Penny Mustard FurnishingsShow more Hello,I purchased this sectional about 2 yrs ago. Stains started showing up within the first year. It almost appears as if there is no protective finish on the leather. Weve owned leather couches before and never had any issues like this.We dont have pets or children either, making this more surprising.Ive tried leather cleaner and *********** without success.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

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