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          Find a Location

          Animart has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Animart

              4303 East Towne Way Madison, WI 53704-3707

            • Animart

              1340 Water Wheel Dr Waunakee, WI 53597-8959

            • Animart

              809 North Main Street Beloit, WI 53511

            • Animart

              1600 N Spring St Beaver Dam, WI 53916-1104

            Business ProfileAnimart

            Pet Shop
            Multi Location Business

            Contact Information

            4303 East Towne Way

            Madison, WI 53704-3707

            Get Directions
            Visit Website
            Email this Business
            (608) 242-2140

            Customer Reviews

            2.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Animart offers the retail sales and service of pets and pet supplies.

            Business Details

            This is a multi-location business.

            Find a Location

            Animart has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Animart

                4303 East Towne Way Madison, WI 53704-3707

              • Animart

                1340 Water Wheel Dr Waunakee, WI 53597-8959

              • Animart

                809 North Main Street Beloit, WI 53511

              • Animart

                1600 N Spring St Beaver Dam, WI 53916-1104

              Location of This Business
              4303 East Towne Way, Madison, WI 53704-3707
              Email this Business
              BBB File Opened:
              8/23/1996
              Years in Business:
              42
              Business Started:
              1/1/1982
              Business Started Locally:
              1/1/1982
              Business Incorporated:
              8/24/2012
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Animart Pet, Inc.
              Business Management
              • Lisa Lasack, Vice President
              • Ruth L. Metz, President
              Contact Information

              Principal

              • Ruth L. Metz, President

              Customer Contact

              • Lisa Lasack, Vice President
              • Ruth L. Metz, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I bought a female ferret (12 weeks old) from Animart in ********, ** 4/22/22 for $375. Animart gets their ferrets and some other animals from ******** Farms. Our family has taken amazing care of her and just this morning we found her dead. There is nothing in or around the cage to cause her harm and there are no other animals that can get close to her. When we got her we were guaranteed a "happy, healthy and outgoing pet", come to find out that ******** Farms massively breeds dogs, cats, rabbits, and ferrets in ********. We didn't know this information until we talked to an Animart manager and she told us to try and contact ******** Farms. When we looked up their contact number we saw related searches such as "why did my animal from ******** Farms die so suddenly?". Our entire family is very upset and Animart refuses to help us along with ******** Farms. I don't understand how a pet store would work with this company with lawsuits and issues regarding their animals health.
              Read More
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Anna B

              04/05/2022

              Every time I go into animart, all of the pets are poorly taken care of. Especially the fish. I just went in today, and almost all of their fish are sick, the saltwater fish all had fin rot or other diseases. The water was so cloudy and the fish looked severely unhappy. We had brought in a perfectly healthy clownfish to surrender a couple weeks ago and we saw it today, its fins were all shredded and it looked to be in a lot of stress. This is due to very poor maintenance and care for these helpless animals. This can cause so many issues for people and their tanks. The staff is selling horribly sick animals without knowledge or letting people know about it. that will and can cause illness or even death to other fish or pets they may have at home. Horrible place, untrained, and uneducated staff.

              Animart Response

              04/08/2022

              ****, I tried looking up your customer account in our system, but didnt see anything listed under your name, but did find another Blackley in Portage so maybe thats the one? The most recent sales/visits under that account date back to 2020 though.I am really sorry that you feel as though we do not take care of our animals. We hire animal lovers and they take a lot of pride in what they do here at Animart. We normally get nothing but extremely positive comments on the health and wellbeing of our pets as our associates go through extensive training and are in the areas of work they understand and are best suited for.For some context, the top row of saltwater cleaning was done on April 5th, so that is why it may have looked cloudy in the water as that really stirs everything up. My manager also does recall that the clownfish came in a bit stressed. That alone can lead to a lot of issues. Moving any animal around can be cause for stress that can deteriorate an animals health and overall outward condition.Again, I apologize for what you may have seen as an unhealthy environment, uneducated staff, and uncaring businessbut, I can assure you that we are not.Sincerely, ****
              Read 1 More Customer Review

              Local BBB

              BBB Serving Wisconsin

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