Business ProfileforKohl's Corporation
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On December 8, 2016, the Los Angeles City Attorney filed a lawsuit against Kohl's Department Stores, Inc.,alleging that Kohl's employs false reference pricing by falsely claiming that their merchandise previously sold at much higher prices in order to create a sense of value at the sale prices.
Under California Law, retailers are not permitted to advertise a former price of an item unless that price was the prevailing market price within three months of the advertisement, or unless the date of the former price is disclosed.
The lawsuit seeks injunctions prohibiting Kohl's from further use of false reference pricing and civil penalties.
At-a-glance
Customer Complaints
1,376 complaints closed in last 3 years
553 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- N56W17000 Ridgewood Dr, Menomonee Falls, WI 53051-5660
- BBB File Opened:
- 2/9/1972
- Years in Business:
- 62
- Business Started:
- 8/1/1962
- Business Started Locally:
- 8/1/1962
- Business Incorporated:
- 3/23/1993
- Accredited Since:
- 10/24/2001
- Type of Entity:
- Corporation
- Alternate Business Name
- Kohl's Department Stores
- Kohls Credit Department
- Kohl's Fraud Department
- Business Management
- Brian Hagel, Customer Service Manager
- Thomas Kingsbury, President
- Contact Information
Principal
- Thomas Kingsbury, President
Customer Contact
- Brian Hagel, Customer Service Manager
- Additional Contact Information
Fax Numbers
- (262) 703-6353Primary Fax
Phone Numbers
- (855) 564-5705Other Phone
- (262) 703-6353
Customer Complaints
1,376 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/24/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
415 Customer Reviews
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Most Recent Customer Review
Ashley K
1 star10/31/2024
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