Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fromm Family Foods, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fromm Family Foods, LLC

      13145 Green Bay Rd Mequon, WI 53097-2206

      BBB Accredited Business
    • Fromm Family Foods, LLC

      PO Box 365 Mequon, WI 53092-0365

      BBB Accredited Business

    Business ProfileforFromm Family Foods, LLC

    Wholesale Pet Foods
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/5/2007

    Years in Business: 120

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fromm Family Foods, LLC is a manufacturer of natural, specially formulated pet foods for dogs and cats which are sold in independently owned retail stores and pet day care centers.  

    Business Details

    This is a multi-location business.

    Find a Location

    Fromm Family Foods, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fromm Family Foods, LLC

        13145 Green Bay Rd Mequon, WI 53097-2206

        BBB Accredited Business
      • Fromm Family Foods, LLC

        PO Box 365 Mequon, WI 53092-0365

        BBB Accredited Business
      Location of This Business
      13145 Green Bay Rd, Mequon, WI 53097-2206
      BBB File Opened:
      4/29/2003
      Years in Business:
      120
      Business Started:
      1/1/1904
      Business Started Locally:
      1/1/1904
      Business Incorporated:
      12/19/2003
      Accredited Since:
      4/5/2007
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Fromm Family Pet Food
      Business Management
      • Thomas E. Nieman, President/Owner
      • Kathy Nieman, Owner
      • Sharon Ziebell, Office Manager
      • Bryan Nieman, Director of Business Development
      • Dan Neiman, Operations Manager
      Contact Information

      Principal

      • Thomas E. Nieman, President/Owner

      Customer Contact

      • Thomas E. Nieman, President/Owner
      • Kathy Nieman, Owner
      • Sharon Ziebell, Office Manager
      • Bryan Nieman, Director of Business Development
      • Dan Neiman, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (262) 242-3571
        Primary Fax

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer P.

      2 stars

      03/08/2024

      I have been feeding Fromm dry cat food to my cat's for the last year & loved the food until now. We do animal rescue and 6 cats stopped eating and drinking for 3 days on this last bag of food chicken ala veg flavor, normally one of their favorite flavors. I took them all to the vet to get bloodwork & get checked out. They have liver, pancreas, and kidney issues which my vet says is directly related to their food. She said throw it out now-maybe a bad batch of food. She thinks we caught this in time and hopefully each cat will recover. I reached out to Fromm to ask them to test the food I had been feeding to see if there was something wrong with it. I don't want this to happen to other people's pets or mine again. The girl I spoke with was not compassionate and said they would not test what I sent them. She said there was no need to test because it was tested when they made and bagged it. She said they (The Fromm company) take no responsibility for contamination after the bags leave their factory and that their could never be a mistake in their testing. So now I am stuck with 6 cats vet bills and not knowing if the Fromm food is indeed contaminated or not. I wanted to continue feeding this since my cats liked it but because since they won't test it I'll have to change to another brand of food. And what is their guarantee about if they don't cover anything after it leaves the factory since people can't buy it from the factory? Just some things to think about when buying this food. The company clearly does not stand by it's product omce the consumer buys it. Beware!

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.