Business ProfileforKrispy Kreme Doughnuts

This is deplorable!!! Indoor dining was closed, so used the drive-thru and saw many options on the ordering kiosk. Was told to pull forward to the ordering window. Cashier did not smile or greet me with kindness. Showed her the ad for free donut for March 16/17 if wearing green. She said that they were not participating. Told her there were no exclusions on the coupon. She flat-out refused to honor it. I requested manager and she also refused to honor ad. My friend paid in cash, and cashier said she still owed her change but failed to actually give it. I had to ask for it just before we left. Drove 25 minutes out of my way for this deal, and on top of not receiving it, 80% of what was offered on menu was not even available. I ended up getting a dozen donuts that I didn’t want and were stale and greasy and barely had any icing on them. Found proof that this location was supposed to participate in this event, and tried to call manager the next day when the cashier had said she would be on duty. My phone call was never answered. The manager who was on duty the day I visited was very rude to me. I am out 25 miles worth of gas driving there and $16 worth of nasty donuts I didn’t want.