We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Tri City National Bank has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Tri City National Bank

              6400 S 27th St Oak Creek, WI 53154-1015

            • Tri City National Bank

              N96W18221 County Line Rd. Menomonee Falls, WI 53051-1361

            • Tri City National Bank

              6462 S 27th St Oak Creek, WI 53154-1036

            • Tri City National Bank

              7525 W Oklahoma Ave Milwaukee, WI 53219-2861

            • Tri City National Bank

              3378 S 27th St Milwaukee, WI 53215-4304

            Business ProfileTri City National Bank

            Bank
            Multi Location Business

            Contact Information

            6400 S 27th St

            Oak Creek, WI 53154-1015

            Get Directions
            Visit Website
            (414) 761-1610

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Tri City National Bank specializes in financial services including personal and business banking, home and auto loans, and financial planning for all of Wisconsin.

            Business Details

            This is a multi-location business.

            Find a Location

            Tri City National Bank has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Tri City National Bank

                6400 S 27th St Oak Creek, WI 53154-1015

              • Tri City National Bank

                N96W18221 County Line Rd. Menomonee Falls, WI 53051-1361

              • Tri City National Bank

                6462 S 27th St Oak Creek, WI 53154-1036

              • Tri City National Bank

                7525 W Oklahoma Ave Milwaukee, WI 53219-2861

              • Tri City National Bank

                3378 S 27th St Milwaukee, WI 53215-4304

              Location of This Business
              6400 S 27th St, Oak Creek, WI 53154-1015
              BBB File Opened:
              8/1/1988
              Years in Business:
              61
              Business Started:
              10/28/1963
              Business Started Locally:
              10/23/1963
              Business Incorporated:
              11/20/1970
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Tri City Bankshares Corporation
              • Tri City Investment Services
              Business Management
              • Craig Dedrick Sr., President
              • Nicholas Bandoch, Manager
              Contact Information

              Principal

              • Nicholas Bandoch, Manager

              Customer Contact

              • Craig Dedrick Sr., President
              • Nicholas Bandoch, Manager
              Additional Contact Information

              Fax Numbers

              • (414) 761-2019
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              My name is ***************************. In November 2023 my online accounts, phone, email was compromised and someone had control of those items. I wanted to ensure I protected myself so I filed a police report, reported to *** and also went to the **** on ******* in ******. I had explained to them my situation and gave them my debit card to destroy. I also had put limitations on my account so no random person can call to try to take over my account. They also helped me close my online account because someone else I dont know had taken control of my online accounts and phone. This caused a great hardship on me trying to contact family, businesses and just being able to pay bills. I was weekly going into the bank to do transfers to ensure my account had adequate amount to cover autopayment of bills that had been previously set up. I didnt have a way to safely change the auto pay so I left them. As time went on some tellers seem agitated with me coming in to do transfers all the time. I had also had an instance where my account ending in 2041 went into overdraft which I was upset about because I have money at ******* that could have been transfered from a different account. I didnt feel safe having that setup online even if I borrowed a family members device. ****** told me they would set it up so this wouldnt happen again and they would refund the fee. Fast forward today I received a letter stating Im being charged $140 in fees. Which means nothing was set up right to prevent this from happening. Its sad I cant trust you to help me thru this hard time and then your employees make me feel bad for trying to safely handle this by having only in person transactions. I would like all the fees waived. I can schedule an appointment to close all of my accounts including my money market so that way I can find a bank that can accommodate my small request. If doing business with you is an issue I would prefer to find a bank that has more compassion and options. Let me know how to proceed.
              Read More
              Read 3 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nia N

              05/16/2024

              I had two transactions that made my account negative. One transaction I forgot it was to come out so I was going to cover the transaction and fee. The second transaction was from my son ****** who charged my card even after I paid him cash. However he did refund me through cash app which brought my account to a -$31.91 on 05.15.24. I check my account at 6am this morning before leaving for work and deposited in the drop box $35.00 to cover the fee. I receive a call that my account is still in the negative because a pending fee was coming through that I could not see on my end that they can only see. When I think I am bringing my account current it so happened to be still charged because my account was negative after 6pm the following day. It is 05.16.24 and I work from 6:45am-7pm which means if I put another $35.00 tomorrow to bring my account current then I will be charged again for today of my account going negative. The manager at the Branch was really rude and disrespectful. They treat us brown men and women as if we're beneath them. I have a college degree and do not appreciate being talked to like I am some uneducated woman on the streets. Tri City need to have a better plan in place for people who are bringing their accounts current. This is very disturbing being that times is hard and now I feel like not only did I throw away money, I still have another fee I didn't ask for but still I am at work and can't get to the bank in time before another fee is added on. I would give this bank zero stars if I could!

              Tri City National Bank Response

              05/20/2024

              Dear ************,

              Thank you for your review. I'm glad we were able to speak on the phone and resolve your issue. I appreciate that you continue to trust us with your banking relationship. As I mentioned, we will use this as a coaching moment with our staff so we can meet our promise, and your expectation, of unparalleled customer service. Please let me know if there is anything more I can do for you.

              Sincerely,
              **************************************
              Assistant Vice President * District Manager
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.