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Find a Location

Sun Badger Solar, LLC has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSun Badger Solar, LLC

    Solar Energy Contractors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    There are 3 alerts for this business. See all alerts
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Minnesota Dept. of Labor & Industry Consent Order
    On January 10, 2022, the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations that the business violated the terms of the Consent Order signed in July, 2021 by not submitting a new 'Responsible Licensed Individual' (RLI) as required, which resulted in the termination of their electrical contractor's license. On December 15, 2021, the business submitted an application to reinstate their electrical contractor license.  Under terms of the Consent Order, the business agreed to ensure all future communications with DLI are truthful, accurate and complete. The business also agreed their RLI is a W-2 employee and is actively engaged in electrical work for the business and not employed by another business and to ensure that all individuals performing electrical work, including installation of solar panels are W-2 employees and properly licensed or registered as electricians. The business shall pay a $4,000.00 penalty, which is stayed on the condition they comply with the terms of the Consent Order. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.
    Pattern of Complaint:

    On January 20th, 2023, Sun Badger Solar LLC was sent a letter for a detected pattern of complaints. These complaints pertain to consumers stating that they have paid a deposit for work to be performed, and the work has not been completed, or in some cases even started. Consumers also state that it has been difficult to reach anyone at the business to attempt to remedy these issues. Phone calls and/or emails are not being returned. 

    On January 30th, 2023, BBB received a response from Sun Badger LLC regarding the pattern of complaints inquiry:

    "Thank you for reaching out. Unfortunately, Sun Badger has been struggling through some adversity at this time, directly related to the federal rate hikes and talks of recession. Our primary solar lenders changed the payment structure for 90% of our customers, which resulted in a substantial decrease in cash flow. This decrease led to a missed payroll and subsequent furlough of a large portion of our staff, hence the lack of communication. 

    Our goal is to secure funding and work toward rebuilding Sun Badger from a personnel standpoint. We are hoping to leverage subcontractors and install partners to fulfill many of the outstanding projects. We have also paused all new sales or marketing initiatives in all states and have not contracted a new customer since this adversity hit. It is our goal to address every customer concern when we are able to."

    At-a-glance

    Customer Reviews

    2.12/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    99 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sun Badger Solar, Milwaukee location, is a residential and commercial solar energy company promoting and installing long-term solar products.

    Business Details

    This is a multi-location business.

    Find a Location

    Sun Badger Solar, LLC has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2100 Pewaukee Rd Unit D, Waukesha, WI 53188-2410
      BBB File Opened:
      8/29/2019
      Years in Business:
      6
      Business Started:
      1/15/2018
      Business Started Locally:
      1/15/2018
      Business Incorporated:
      3/29/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Trevor J. Sumner, President
      Contact Information

      Principal

      • Trevor J. Sumner, President

      Customer Contact

      • Trevor J. Sumner, President
      • Natasha Villanueva, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      99 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      41 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael B

      1 star

      04/30/2024

      They told me no interest payments were do for 1st few years if paid, ur since IL was supposed to take care of that I wouldnt be charged for the back interest since not paid. They said if not paid off within time the new payment would start interest charges at that time, not accumulating from start. So my payment was supposed to be $80 / month for 12 yrs. 1st few years after accumulated all the interest and was paying well over $200 / month

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

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