Business ProfileforNuMale Medical Center

*** My first visit to the office in Florida I was given a ‘preview’ of how the shot worked and how my body would respond if i signed up for their treatment plan. Needless to say, after paying $4000, I never had any kind of erection - ever - like I had in the office to show how their treatment worked. I was told to “call anytime” if I had questions or if things weren’t working. That sounded great except for the response I got when I actually called. Countless messages were ignored, call backs were few and far between. I finally got tired of getting no responses, so quite calling. When I finally was able to talk to someone, medications were promised but they never made it to my residence. I would again leave messages with no responses and finally got tired of trying to get satisfaction. Big mistake, because now that my paid year is up, I’m told I didn’t complain enough and if I wanted any kind of medication, I now have to pay more money to receive what I never received to begin with. Lesson learned which is why I am writing this review to save someone else from getting snowed for results and robbed of their money. Go to a reputable urologist not NuMale.

Thank you for your feedback, and we regret that your experience did not meet your expectations. We want to clarify several points regarding the care and services provided at NuMale.First, we do not offer "preview" treatments or medications without a full medical evaluation. All therapies are medically supervised, and treatment plans are only recommended after a licensed medical provider determines they are appropriate for your condition. Our treatments are personalized, and results can vary depending on each individual's unique medical circumstances.Regarding your concern about communication, we take patient follow-up seriously. All communication from our office is tracked to ensure timely responses. We apologize if you experienced delays, and we encourage you to reach out again so that we can address any unresolved ********* for the medications, it is important to note that they are only provided as part of a medically supervised treatment plan. Medications are never shipped without proper oversight, and we ensure they are delivered as prescribed. If you did not receive your medications, we would like to review your case to understand what went wrong and resolve any concerns.We are committed to patient satisfaction, and if there were any issues with your treatment, we would have addressed them promptly had they been brought to our attention. If you have further concerns, we invite you to contact us so that we can assist you in resolving any outstanding matters.