Business ProfileforWondershare Technology Inc.
Current Alerts For This Business
Billing or Collection issues
- Consumers complained that they were charged without notification near the end of their trial period
- Consumers complained that they were unexpectedly charged for services that they did not request or agree to
- Consumers complained that they were charged despite canceling services
Product Issues
- Consumers complained that the products did not work as stated
- Consumers complained that they had to pay extra to utilize the product fully
- Consumers complained that the products caused issues on their devices
Refund / Exchange Issues
- Consumers complained that their refund requests were denied and that refund policies were not clear
- Consumers complained that they were given only partial refunds
Service Issues
- Consumers complained that after sales support was not provided appropriately
Customer Service Issues
- Consumers complained that the business did not respond to email or phone inquiries
We offered Wondershare Technology Inc. the opportunity to address the above identified patterns but we did not receive their response.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 200 4445 Lougheed Hwy, Burnaby, BC V5C 0E4
- BBB File Opened:
- 8/5/2014
- Years in Business:
- 21
- Business Started:
- 17/9/2003
- Business Started Locally:
- 26/6/2013
- Business Incorporated:
- 30/10/2013
- Type of Entity:
- Corporation
- Business Management
- Taibing Wu, CEO
- Contact Information
Principal
- Taibing Wu, CEO
- Additional Contact Information
Fax Numbers
- (604) 343-4561Primary Fax
Phone Numbers
- (800) 251-5331Other Phone
Email Addresses
- Primary
Website Addresses
- (604) 343-4561
Customer Complaints
113 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
17/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
24 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alina J.
1 star12/10/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.