Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Platinum Signs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPlatinum Signs

    Signs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    45897 Alexander Ave, Chilliwack, BC V2P 1L7
    BBB File Opened:
    1/2/2012
    Years in Business:
    26
    Business Started:
    8/5/1998
    Business Incorporated:
    8/5/1998
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ace Signs & Awning Ltd
    Business Management
    • Robert Hamel, President
    • Trevor Budau, Graphic Designer
    • - Shannon, Office Manager
    Contact Information

    Principal

    • - Shannon, Office Manager

    Customer Contact

    • - Shannon, Office Manager
    Additional Contact Information

    Fax Numbers

    • (604) 795-9810
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aaron W

    1 star

    05/11/2024

    I own and operate Kauri ************ with my wife ***** who had spent months trying to work with ****** on signs for our new location. He several times showed up late to meetings, or did not show up at all. And would often turn it around on her that she communicated the wrong time. After 4 months of trying to prepare for signage inside and outside of our new office, my wife patiently communicating and giving him the benefit of doubt, we still received no formal quote, and no confirmations on designs. We almost did not even have signage for the exterior before the day we opened. We have saved all our communication with ******. We got Kintec signs in immediately who expressed to us that this is not the first time they have had to help a customer coming from ********************** having a bad experience. Further to this, Trevors son defamed us on a marketplace posting that a patient sends us a screenshot of, that we as a customer that refused to pay when the reality is we were a customer VERY prepared to pay for work that was never completed, or never completed effectively, on time, or given proper estimates for. When it came up to the opening day and absolutely nothing had been done except exterior signage that we gave no approval on changing the color, we communicated how bad of a experience it had been with ****** and he walked out on us leaving us without so many items we needed to open our new location. I recommend Kintec signs who jumped into help us at a moments notice and were professional and kind throughtout it all. They also informed us that ****** tried to overcharge us and was not thoroughly explaining his signage prices.

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.