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            Business ProfileTerra Nova Plumbing

            Plumber
            BBB accredited business

            Contact Information

            6 - 2401 Cliffe Ave

            PO Box 349

            Courtenay, BC V9N 2L5

            Visit Website
            (250) 338-8026

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 31/8/2016

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Terra Nova Plumbing plumbing, heating and gas services as well as Construction Services - plumbing design, new construction, home renovation, repair and maintenance; and Waterworks Services - perimeter drain replacements, water main replacements and repairs, ground and surface water diversion, curtain and French drain installations.

            Business Details

            Location of This Business
            6 - 2401 Cliffe Ave PO Box 349, Courtenay, BC V9N 2L5
            BBB File Opened:
            28/4/2016
            Years in Business:
            36
            Business Started:
            30/12/1987
            Business Incorporated:
            30/12/1987
            Accredited Since:
            31/8/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of TSBC License #LGA0003704 for this business, issued by Technical Safety BC

            These agencies may include:

            Technical Safety BC

            200 - 505 Sixth St

            New Westminster BC V3L 0

            866-5667233

            https://www.safetyauthority.ca/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Termax Industries Ltd.
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Terry Johnston, Owner
            Contact Information

            Principal

            • Terry Johnston, Owner

            Customer Contact

            • Terry Johnston, Owner
            Additional Contact Information

            Fax Numbers

            • (250) 338-9685
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Complaint Details Unavailable
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Adrian J

            27/10/2024

            Terra Nova Plumbing was contracted to replace the sewage pumps in our strata septic-handling system. They came in, lifted the sod, excavated to replace the pumps and supporting structural materials, installed control panels, float switches and all necessary electrical. Upon completion, they returned the excavated materials and sod, which is really no longer visible as a major repair/upgrade. And all this on budget. We are very happy with the work, the staff and the efficiency with which the company met our requirements. Lighthouse Landing Estates, Deep Bay.

            Terra Nova Plumbing Response

            29/10/2024

            Hi Adrian, Thank you for your kind words about of crew. We are glad our work met with your approval. We look forward to helping you going forward. Kind regards,
            Read 1 More Customer Review

            Local BBB

            BBB serving Vancouver Island

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            BBB reports on known marketplace practices.

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