Business ProfileforDYG Windows Ltd.

I am extremely disappointed with my experience with DYG Windows Ltd. and feel compelled to caution others about considering their services. After providing an upfront deposit, DYG consistently delayed our installation process and unexpectedly shifted the responsibility of arranging and paying for scaffolding onto us.The standard of their installation was far from acceptable. The windows were improperly aligned, there were noticeable gaps left without insulation, and their waterproofing measures were inadequately applied. To make matters worse, one of the delivered windows had a notable 1/4 inch dent, and despite promptly notifying DYG, they took no steps to address or remedy the situation.The conduct of the installer was unprofessional, with instances of ****** **********. Alarmingly, post-contract signing, they insisted on extra deposits, clearly overstepping the agreed-upon terms. Their insistence on full payment, even before the completion of the job, was both unprofessional and stressful. Our property also suffered damages during their removal of our old windows.Post deposit, their customer service deteriorated significantly, showing a blatant lack of care for their customers. **** ******* ** ***** ************* seemed to have no effect on them. I strongly urge potential customers to reconsider before engaging with DYG Windows Ltd.