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Find a Location

Kamloops KIA has 1 locations, listed below.

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    Business ProfileforKamloops KIA

    New Car Dealers

    Additional business information

    Additional Info:
    The Businesses: Kamloops KIA and Kamloops Ford Lincoln Ltd share the same dealer principal: Steve Davidson
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    880 8 St, Kamloops, BC V2B 2X5
    BBB File Opened:
    22/5/2014
    Years in Business:
    23
    Business Started:
    1/1/2001
    Related Businesses
    Business Management
    • Heather Lewis, Manager
    Contact Information

    Principal

    • Heather Lewis, Manager

    Customer Contact

    • Heather Lewis, Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leigh A.

    1 star

    23/02/2024

    I was going to purchase a new vehicle from *** and told they would give me a good deal. That was absolutely a lie. The price changed many times. Make sure you get a copy of what the final costs will be and do not sign the contract until you are absolutely positive of pricing. They tried to give me a price without the details set out. They gave one a price for my trade-in but this also changed on the sales agreement. They tried to charge $1467.00 as a "Placement Fee" to check my credit. Don't get sucked in to this scam. Also another $625.00 for documenting fee which is just a money grab. They saw me as an elderly woman and tried to take advantage of me. Upon checking further on their website the very same vehicle was $6,000.00 less than what they tried to get from me. Very bad actors. Do your homework before dealing with them.

    Kamloops KIA Response

    17/06/2024

    I would be happy to sit down and go through this information with you as none of this is how we do business. Also, the Placement Fee and documentation fees don't line up with what we actually charge so there is a possible miss understanding. I would be happy to have my General Manager sit and review any questions you may have. We are 100% transparent and don't mind documenting and spending the time to ensure you understand and agree to all terms.

    Local BBB

    BBB serving Mainland British Columbia

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