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          Find a Location

          Centra Windows Inc. has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCentra Windows Inc.

            Window Installation
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            20216 98 Ave

            Langley, BC V1M 3G1

            Visit Website
            Email this Business
            (604) 882-5010

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            Customer Reviews

            4.16/5

            Average of 37 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 1/5/1990

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Centra Windows manufactures and installs energy efficient vinyl windows and doors in BC and Alberta.

            Business Details

            This is a multi-location business.

            Find a Location

            Centra Windows Inc. has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              20216 98 Ave, Langley, BC V1M 3G1
              Email this Business
              BBB File Opened:
              1/7/1985
              Years in Business:
              42
              Business Started:
              1/6/1982
              Business Started Locally:
              1/6/1982
              Business Incorporated:
              1/12/2009
              Accredited Since:
              1/5/1990
              Type of Entity:
              Corporation
              Business Management
              • Mr. Ronil Desai, Marketing Manager
              • Steve Bartlett, Vice President of Customer Service
              • Yeganeh Alemi, Customer Service Manager
              • Jeff Clarke, CFO
              • Brendan Friesen, Director
              • Garret Wall, Secretary
              • Tanna Burechailo, Accounting Assistant
              • Les Ferris
              • Mr. Delwin Tan, Social Media Specialist
              Contact Information

              Principal

              • Jeff Clarke, CFO
              • Brendan Friesen, Director
              • Garret Wall, Secretary

              Customer Contact

              • Mr. Ronil Desai, Marketing Manager
              • Steve Bartlett, Vice President of Customer Service
              • Mr. Delwin Tan, Social Media Specialist
              Additional Contact Information

              Fax Numbers

              • (604) 882-3909
                Primary Fax
              • (250) 765-1037
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/02/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              On Jan 25, 2024, Centra Widows replaced 5 windows in my house. The installers were clean, fast, and efficient. That is not the problem. I had applied for current rebates under the Clean **** program. I told this to ********, the salesman. He failed to inform me that the rebates did not apply to the windows that he recommended and were ultimately chosen, but that they did apply to upgraded windows. Although more expensive, the rebates would have more than covered the difference. By neglecting to provide full and relevant information about the choice available, Centra has caused me to miss out on thousands of dollars in rebates.
              Read More
              Read 4 More Complaints

              Customer Reviews

              37 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rebecca F

              12/09/2024

              Centra Window (*******) was recommended to us and we had them over for an entry door estimate, the meeting went well and the salesperson asked us to contact him if we would like to go back to the show room. We were happy with the estimate and left him a phone message on Friday afternoon and follow up with an email on Sunday. Since we havent heard back, we called the office to see was the salesperson on holiday but was assured that he will contact us. Now 48 hours later and we still havent heard back. Can you imagine if you place a service call ? We are extremely disappointed and feel badly treated by this company.

              Centra Windows Inc. Response

              14/09/2024

              Hi *******, thank you for taking the time to leave feedback. We apologize for the delay in our response regarding your inquiry. We understand that your salesperson has now been in touch, and we hope you will still consider Centra for your new door.All our best,The Centra Team
              Read 36 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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