Business ProfileforNorth Vancouver Mitsubishi

Purchased a ** through ****** Drives from North Shore Mitsubishi at the end of June 2023. Received the car, not only was it filthy, but it immediately started having a number of issues. We tried to reach out to ****** Drives with no solution as they are basically just the middle man. I contacted the ** of North Shore Mitsubishi in October 2023 as we had booked the vehicle in for a full inspection/diagnosis at *********** and ** advised us of an outstanding safety recall, which no doubt has been a contributing factor to the issues we have been having with the vehicle since day one. **** advised that he could help us and get us into something else, and advised us not to get the recall fixed and that they would once they have the car back. A couple days later our ** was hit in a parking lot, we advised the ** of this and he said get it fixed and they'll still help us into something else. Well, we got the body work fixed, and their remedy for the entire situation was putting us into a different vehicle on an 8 year term and giving us a disgusting trade value $7000 less, than what we paid for the already broken vehicle only 7 months ago. **** *** ** ** *******. I've done my due diligence and found that dealers are not suppose to sell vehicles with an outstanding recall unless stated on the bill of sale (which it was not).