Business ProfileforA.R.E Appliance Repair

We had a very bad experience with this company and would suggest consumers stay away. We had booked them to come in mid June 2023 to repair a Gas Range Cooktop. At the time of the booking they had advised us they had a minimum service call fee of $219.00 and required a CC number to confirm the appointment. They phoned a day before the scheduled date asking if they could come on June 20 because their technician was sick. The technician arrived on time and appeared to be qualified. The technician left after 15 minutes, took pictures of the unit and advised he needed a part to complete the work. We heard nothing back from the company. After two weeks I phoned them and asked what was the status of the part they needed and when would they return to complete the work. They said they needed the model number of the Cooktop. I called them back and provided the model number. I looked at my **** charges today and was somewhat surprised to find a charge of $464.80 processed against my credit card on June 21, 2023 the day after the technician had visited. No work has been performed since June 20, no bill has been rendered and we never approved any bill. If this is the type of company you wish to deal with, please proceed. For me I prefer to report them to BBB.