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Find a Location

Arbutus RV & Marine Sales Ltd. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Arbutus RV & Marine Sales Ltd.

      5540 Beaver Creek Rd Port Alberni, BC V9Y 8X6

    • Arbutus RV & Marine Sales Ltd.

      1260 Rocky Creek Rd Ladysmith, BC V9G 1A5

    • Arbutus RV & Marine Sales Ltd.

      10040 Galaran Rd Sidney, BC V8L 5X9

    • Arbutus RV & Marine Sales Ltd.

      1458 Industrial Way Parksville, BC V9P 1W3

    • Arbutus RV & Marine Sales Ltd.

      2603 Sackville Rd Merville, BC V0R 2M0

    Business ProfileforArbutus RV & Marine Sales Ltd.

    RV Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Arbutus RV & Marine Sales Ltd. has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Arbutus RV & Marine Sales Ltd.

        5540 Beaver Creek Rd Port Alberni, BC V9Y 8X6

      • Arbutus RV & Marine Sales Ltd.

        1260 Rocky Creek Rd Ladysmith, BC V9G 1A5

      • Arbutus RV & Marine Sales Ltd.

        10040 Galaran Rd Sidney, BC V8L 5X9

      • Arbutus RV & Marine Sales Ltd.

        1458 Industrial Way Parksville, BC V9P 1W3

      • Arbutus RV & Marine Sales Ltd.

        2603 Sackville Rd Merville, BC V0R 2M0

      Location of This Business
      5540 Beaver Creek Rd, Port Alberni, BC V9Y 8X6
      BBB File Opened:
      7/7/2008
      Years in Business:
      34
      Business Started:
      3/1/1990
      Business Started Locally:
      1/1/2005
      Business Incorporated:
      3/1/1990
      Type of Entity:
      Corporation
      Alternate Business Name
      • Arbutus RV & Marine Sales
      Business Management
      • Mr. Craig Little, Owner
      • Sean Hebdon, Corporate General Manager
      Contact Information

      Principal

      • Sean Hebdon, Corporate General Manager

      Customer Contact

      • Sean Hebdon, Corporate General Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew J

      1 star

      29/10/2024

      3rd rate warrantees and poor mobile service. Leaky hot water tanks $1800 and $2000 fridges that don’t work. Because their mobile service is poor. My RV had leaky waterlines on first day because it wasn’t inspected properly before delivery. I Repaired it not them. When I complained about their crappy service after spending close to $75,000, they threatened to call police. Can’t make this up. ******** ******* ** * ** *** **** Mill Bay manager is very defensive and also unhelpful. Considering I had a 7-year, $8000 extended warranty. Don’t shop here.

      Arbutus RV & Marine Sales Ltd. Response

      05/11/2024

      We are very sorry to hear of your experience. We take our guests' feedback very seriously and would welcome further conversation to discuss how to proceed. There are a number of factors that can contribute to the decisions made by the warranty company. We do our best to support any claims and get them approved. Depending on the repair required, mobile service may not be the right option and to properly assess and/or repair the concern the unit must be brought to any one of our 7 Island service locations.  

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