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            • ShipByMail

              3130 580 Seaborne Ave Port Coquitlam, BC V3B 0M3

              BBB Accredited Business

            Business ProfileShipByMail

            Express Shipping Services
            BBB accredited business

            Contact Information

            3130 580 Seaborne Ave

            Port Coquitlam, BC V3B 0M3

            Visit Website
            Email this Business
            (778) 727-1427

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/11/2019

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Business Details

            Location of This Business
            3130 580 Seaborne Ave, Port Coquitlam, BC V3B 0M3
            Email this Business
            BBB File Opened:
            20/8/2018
            Years in Business:
            7
            Business Started:
            22/8/2017
            Business Incorporated:
            22/8/2017
            Accredited Since:
            4/11/2019
            Type of Entity:
            Corporation
            Alternate Business Name
            • ShipByMail Services Inc.
            Business Management
            • Lionel Sim, Director
            Contact Information

            Principal

            • Lionel Sim, Director

            Customer Contact

            • Lionel Sim, Director
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            23/04/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Order was received by Ship by Mail on February 21/2024. I was able to speak with **** on April 10th but till now we do not have any info. Ship by Mail made a huge mistake resending this package already three times to costumers who declining the package. Now with all of this problem we are not sure what and why is this hapening....Nobody from Ship the Mail is answering the phone or replying to the e-mails. Package was suppose to be shipped back to ** to *********** not to the **. Costumer number with Ship by Mail is US-******
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Charles P

            26/06/2022

            Looking for a hard to find item for our disabled child and it could only be found in Canada. We've had horrible experiences with a couple of well known 3PL / forwarders. Shipbymail is so awesome! They respond to email questions within a couple of hours, actually return phone calls (unlike others), and are most helpful and friendly. They answered our questions about different forwarding options to ship to our address in the U.S. Once we ordered our items and the items arrived at our unique shipbymail address, they showed in our dashboard quickly. Shipbymail got them forwarded to us and we had our package in just a few days. Can't rave enough about this great company!

            ShipByMail Response

            29/06/2022

            Thank you very much, *******. Please email or call us if you need anything else from Canada for you and/or your family and we will do our outmost to help get it to you asap. It makes our day to know that we'd made such an intrinsic difference to you. Thanks again for the kind words, *******. =)

            Local BBB

            BBB serving Mainland British Columbia

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