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          Find a Location

          Canadian Springs Water Company has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Canadian Springs Water Company

              6560 McMillan Way Richmond, BC V6W 1L2

            • Canadian Springs Water Company

              385 S Nicholson St Prince George, BC V2N 1W1

            • Canadian Springs Water Company

              2385 S Nicholson St Prince George, BC V2N 1W1

            • Canadian Springs Water Company

              929 C Laval Cres Kamloops, BC V2C 5P4

            Business ProfileCanadian Springs Water Company

            Bottled Water Companies
            Multi Location Business

            Contact Information

            6560 McMillan Way

            Richmond, BC V6W 1L2

            Visit Website
            Email this Business
            (877) 442-7873

            Customer Reviews

            1.19/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Canadian Springs Water Company has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Canadian Springs Water Company

                6560 McMillan Way Richmond, BC V6W 1L2

              • Canadian Springs Water Company

                385 S Nicholson St Prince George, BC V2N 1W1

              • Canadian Springs Water Company

                2385 S Nicholson St Prince George, BC V2N 1W1

              • Canadian Springs Water Company

                929 C Laval Cres Kamloops, BC V2C 5P4

              Location of This Business
              6560 McMillan Way, Richmond, BC V6W 1L2
              Email this Business
              BBB File Opened:
              15/8/1990
              Years in Business:
              38
              Business Started:
              1/11/1986
              Business Started Locally:
              7/6/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • AquaTerra Corp.
              Business Management
              • Jay Wells, Director
              • Karen Liebesman, Director
              • Jerry Fowden, Director
              Contact Information

              Customer Contact

              • Mary Pope, Credit Manager
              Additional Contact Information

              Fax Numbers

              • (604) 232-7620
                Primary Fax
              • (250) 564-6999
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/07/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Ordered delivery of water cooler & 2 bottles June 7th 2024. Wrong cooler (more expensive) and 2 bottles delivered with no assistance to set up. We did not like the taste of water and called same week to return cooler and 2 empty bottles. Have expected a $20 bottle deposit refund since June 25th. Have called three times since and keep getting told refund on the way (took my credit card number again) yet still no refund. I have three recorded phone calls for this situation as well, promising refund yet empty promises.
              Read More
              Read 11 More Complaints

              Customer Reviews

              16 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Grace L

              28/10/2024

              Fir the first delivery the person delivering the water and dispenser was supposed to teach me how to use everything. However, they did not call in advance and just dropped it off. Called customer service and was told to ******* it". So of course I cancelled my membership and sent everything back that week. Next month I noticed a payment out of my account. It has been a few weeks and me calling three times and I have still not received my refund. I also do not understand why they use Americans for customer service when this is supposed to be a Canadian company.
              Read 15 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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