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Find a Location

GMW Freight Services (Canada) Ltd has 1 locations, listed below.

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    Business ProfileforGMW Freight Services (Canada) Ltd

    Containerized Freight Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2225 4871 Shell Rd, Richmond, BC V6X 3Z6
    BBB File Opened:
    8/1/2012
    Years in Business:
    27
    Business Started:
    14/1/1997
    Type of Entity:
    Corporation
    Business Management
    • Paul Leung, President
    Contact Information

    Principal

    • Paul Leung, President

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Umesh K

    1 star

    01/04/2022

    On December 2 ,2021 GMW Freight Services-Canada sent an invoice for ********** and inflated charges for $3818/- pertaining to a shipment which even had not arrived . Generally other company charge maximum $200/- on our protest and on the request our vendor or his agent **** ***** ******* , ********** they reduced it $3677.35. Again on February 4th at the time of arrival of the shipment , we received another invoice for $ 434.05 from GMW Freight Service - Vancouver for the shipment charges which they had already collected from us in their previous invoice , however, we had no choice but to pay them as we needed the shipment. As the shipment was arriving in the first week of January, we wired the due money to our Vendor ie ***** ******** *********** on 23rd December to get the Telex Release of the shipment. We paid US$10193.73 After receiving our payment on January 3rd, they e mailed us the required Telex Release B/L. Telex Release of B/L is treated as a proof that consignee does not owe any money to shipper + Shipper does not owe any money to the shipping line or its agent as it is issued by the shipping company or it is agent by putting the stamp original surrendered or cancelled. Besides submitting the required documents after paying US10193.73 to the shipper + USD 4111.40 to GMW Freight Service + paying custom clearance charges + GST but only at the time of releasing the shipment, they informed that their counter part has cancelled the telex release and issued us another invoice of US$23500/- towards freight amount, which was already paid. We were told to pay new invoice and get the shipment. GMW Freight Services had all the required documents from the beginning and did not raise any objection however at the time of delivery they had problem. They overcharged us by $4000/- and also acted against the rules by not delivering the goods after getting all the required documents. They are part of the **** with their ********** counterpart Tks

    GMW Freight Services (Canada) Ltd Response

    27/04/2022

    It isn't so.

    Local BBB

    BBB serving Mainland British Columbia

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