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          Find a Location

          Planet Lazer has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Planet Lazer

              19033 54 Ave Surrey, BC V3S 4R1

            • Planet Lazer

              14380 Triangle Rd Richmond, BC V6W 1B2

            • Planet Lazer

              109 Braid St Bldg E New Westminster, BC V3L 5H4

            Business ProfilePlanet Lazer

            Games
            Multi Location Business

            Contact Information

            19033 54 Ave

            Surrey, BC V3S 4R1

            Visit Website
            (604) 514-2282

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Planet Lazer has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Planet Lazer

                19033 54 Ave Surrey, BC V3S 4R1

              • Planet Lazer

                14380 Triangle Rd Richmond, BC V6W 1B2

              • Planet Lazer

                109 Braid St Bldg E New Westminster, BC V3L 5H4

              Location of This Business
              19033 54 Ave, Surrey, BC V3S 4R1
              BBB File Opened:
              6/3/2007
              Business Management
              • Michael Marti, Manager
              Contact Information

              Principal

              • Michael Marti, Manager

              Customer Contact

              • Michael Marti, Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              19/03/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              March 18 2024. We took 5 kids to play Lazer tag. They refused to allow us to use coupons they supplied. Then my so. (7 years old) was uncomfortable playing on his own without an adult so I was going to accompany him. They refused to allow me to go with him. So because he was unable to go himself I requested a refund. I was told Absolutely no refunds were going to be issued. So basically they ***** from me because my son couldnt play the game we paid for and the refused to give me a refund.
              Read 3 More Complaints

              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Courtney m

              15/01/2023

              Worst birthday experience. Very **** staff. *** ***** ** ***** **** *** ****** *** ********* She told me they have a phone conversation of me canceling some of my order. I never have called them only email and in person communication. They never confirmed anything for the party. When asked queations I got short one word answers. They were **** over me bringing my own cale even though I asked before hand if it was ok. The cake they provided was no great so thank goodness I brought my own. The bathrooms were discusting and not cleaned. There are only a couple hard benches to sit on while you wait. Even though they had multiple party rooms open. I paid for pizza they never devlivered then blamed on me. I am seriously reporting thia buisness! DO NOT EVER come here !
              Read 1 More Customer Review

              Local BBB

              BBB serving Mainland British Columbia

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