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Find a Location

National Air Technologies has 1 locations, listed below.

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    Business ProfileforNational Air Technologies

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 17/5/2000

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    National Air Technologies specializie HVAC Cleaning, Duct Cleaning and Dryer Vent Cleaning for Strata / Commercial / Residential applications.

    Business Details

    Location of This Business
    108 9465 189 St, Surrey, BC V4N 5L8
    BBB File Opened:
    26/11/1996
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Business Incorporated:
    1/5/2015
    Accredited Since:
    17/5/2000
    Alternate Business Name
    • Reddog Enterprises Ltd.
    • 1008310 B.C. LTD.
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:30 PM
    T:
    8:30 AM - 4:30 PM
    W:
    8:30 AM - 4:30 PM
    Th:
    8:30 AM - 4:30 PM
    F:
    8:30 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Chris Cryer, President/Director
    Contact Information

    Principal

    • Chris Cryer, President/Director

    Customer Contact

    • Chris Cryer, President/Director
    Additional Contact Information

    Fax Numbers

    • (604) 575-1182
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda M

    1 star

    08/04/2022

    National Air has very poor customer service. They were at our complex yesterday, under contract, to clean the dryer vents. Individually we had been given an opportunity to sign up for a more extensive interior cleaning for the cost of $25.00. I signed up. They did come to my door and rang the bell at around 9:26 a.m. I am ** ***** old and was slow to answer and after 2 minutes they left. I figured that since they were still in the complex that they would come back later. This did not happen. I called the company today in hopes that they would do the job today but was rudely told they were too busy and that I should have chased after them yesterday. Very disappointed!

    National Air Technologies Response

    11/04/2022

    I am sorry to hear about your negative experience *****. This was a volunteer list and not made mandatory by the strata. Once we completed the Inside sign up list, we have to move onto the Outside cleaning to get the contracted part of the job done. All of the dryer vents were cleaned from the Outside. We try to do our best to accommodate all of our customers.

    Customer Response

    11/04/2022

    No, the service offered was not mandatory by our strata but it was a service that had been offered by National Air for a more extensive interior cleaning of the dryer vent for the cost of $25.00. No matter what it is very poor customer service when I did not get to the door within 2 minutes, the company left. They did not try to ring the doorbell a second time or to come back later. They did not try to accommodate me in any way!!!!!!!!!!

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

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