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          Find a Location

          Bekins Moving & Storage (Bekins Canada) Ltd. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBekins Moving & Storage (Bekins Canada) Ltd.

            Moving and Storage Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3770 190 St

            Surrey, BC V3Z 3W7

            Visit Website
            Email this Business
            (604) 270-1120

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            By Appt. Only
            By Appt. Only

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/2/1988

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Bekins has offices and storage facilities throughout BC.  As a member of United Van Lines they can service all your long distance needs across Canada and into the U.S.  

            Products & Services

            Moving, Storage, Packing, Packing Material

            Business Details

            This is a multi-location business.

            Find a Location

            Bekins Moving & Storage (Bekins Canada) Ltd. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3770 190 St, Surrey, BC V3Z 3W7
              Email this Business
              BBB File Opened:
              1/5/1971
              Years in Business:
              100
              Business Started:
              1/1/1924
              Business Started Locally:
              1/1/1924
              Business Incorporated:
              31/12/1998
              Accredited Since:
              1/2/1988
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              By Appt. Only
              Su:
              By Appt. Only
              Business Management
              • Larry Rosenberg, President/Director
              • Ken Liberty, Accounting Manager
              • Scott Moore, General Manager
              • Lorena Foster, Claims Manager
              • Sharon Rosenberg, CFO
              • Braedon Rosenberg, Controller
              • Jimmy Chu, IT Specialist
              Contact Information

              Principal

              • Larry Rosenberg, President/Director

              Customer Contact

              • Scott Moore, General Manager
              • Lorena Foster, Claims Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/11/2023

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              1.In August I contacted Bekins Moving and Storage with respect to a move from ******* to ********. Following a detailed in-house examination by a Bekins representative of the quantity of goods to be moved we entered into a contract based on the estimate provided to us. 2.Following the packing and moving detailed in house estimate we commenced the moving process by pre-positioning four vehicle loads of personnel effects, disposing of two loads with **** *** **** and gifting two table sets. We then packed our personnel clothing and effects leaving the kitchen and the breakables to the professional movers. 3.Despite our efforts the final bill was 25% higher than the estimate. 4.We can accept that an estimate is subject to change by a small margin however having the estimate differ from the final billing by a full 25 % is either incompetence on the part of the person providing the estimate or a Bekin accepted business practice. Low estimates then inordinate billing once the contract is agreed to 5.My attempts to contact Bekins went unanswered
              Read More
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              susan l

              01/12/2023

              It is very unprofessional and disrespectful of Bekins to provide customers' confidential contact information to their contractors. The contractor contacted me to discuss a payment dispute between Bekins and themselves. I was shocked when the contractor emailed me and then called me. I did not hire the contractor, I hired Bekins. Whatever payment agreement that the contractor has with Bekins has nothing to do with the customer. It is outrageous that ********************** would counsel the contractor to call the customer to resolve the dispute. One of the many reasons why I would never recommend or ever use Bekins again. This not the way to conduct business in a legitimate manner. Warning to all, do not hire Bekins for your moving needs.

              Bekins Moving & Storage (Bekins Canada) Ltd. Response

              06/12/2023

              This client contracted Bekins for a local move. The estimate provided was concise and clear that actual time involved would determine actual charges. On the day of the move, the client was made aware of the additional time required and agreed to continue. Further, the client then re-engaged Bekins to perform additional work (not originally quoted) the following day. When it came time to settle the bill, the client avoided our calls and ultimately ended up paying the estimate only. Numerous attempts to resolve this matter were tried. Our contractor had the copy of the Bill of Lading for work related purposes and as he was privy to the client agreeing to pay the additional charges on move date (as well as the additional work performed the next day) he attempted to assist in resolving the situation. Bekins expects to be paid for services rendered as per the terms and conditions on the estimate and Bill of Lading.

              Local BBB

              BBB serving Mainland British Columbia

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              BBB Reports On

              BBB reports on known marketplace practices.

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