Business ProfileforArnold & Sons Roofing Ltd.

I have used this company times in the past and have been very satisfied with the quality of their work. However, my complaint is with their billing practices. They billed me for 3 hours but they didnt work for that much time. The first worker arrived at 10:13 and the second worker arrived 5 minutes later. The first worker got out of the truck and walked over to the second truck. The worker in the second truck lit a cigarette and they talked until 10:58. Then they started to work on the gutters. By 12:00 they had finished with leaf blower on the patio. After that I dont know what they did, but it sure wasnt working on the gutters or cleanup. At 1:00 the second worker knocked on the door and said they were finished. When I reminded them, they were to check the fascia board, they worked on the fascia board repair for maybe 15 to ********************************************************************************************************************** his truck, on the phone, for an hour before starting to work. The original invoice billed me $348.00 for the gutter cleaning and $100 for fascia board repair. When I complained, they revised the invoice to charging nothing for the gutter cleaning but charging me $348 for the fascia board repair.