Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Pro Tree Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPro Tree Services

    Tree Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/12/2020

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pro Tree Services include crown reduction, thinning, hedge trimming, tree felling/lot clearing, raising the canopy/skirt, shaping. and stump grinding/removal

    Business Details

    Location of This Business
    11421 142 St, Surrey, BC V3R 3L2
    BBB File Opened:
    1/10/2004
    Years in Business:
    25
    Business Started:
    11/3/1999
    Accredited Since:
    2/12/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • John Pickard, Owner
    Contact Information

    Principal

    • John Pickard, Owner

    Customer Contact

    • John Pickard, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pia K

    1 star

    10/05/2023

    This Company was referred by a Friend. I called Monday May 8, spoke to a fellow named John, regarding spraying/pruning for two trees. He would let me know when he had time to give me a quote for pruning. Day later, I received a call, he could be at my house in 40 min. I was roughly 30 minutes away from home, and said I would try my best to get there asap. 10 minutes away from home, he called me, for my address, tells me he's in front of my house. I was stuck in traffic, roughly 10 minutes away. He was annoyed, asked me, so you want a quote for the hedge. I said no, the Japanese Plum trees in the front of my house. He tells me I've had these trees pruned before. I said I had not. He's arguing with me telling me that I have, and if I was where I said I would be ( at my House ) he could show me the evidence, asked me if he's wasting his time here. What a rude thing to say to a potential Customer. I arrived at my house. He came over, and started arguing that my trees have been pruned before. Told me he knows his job, I'm calling him a liar. I never once said he was lying. I simply told him the truth. I said maybe the City of Surrey pruned them, but I swear I have never hired anyone to prune these trees. He responds, no the City did not prune them ( not sure how he would know that ) I've live here 35 years He shows me a branch, that he claims had been pruned. It was actually the garbage truck that broke off a few branches last Summer. He continued arguing the point, and I told him, I have no interest in arguing, all I want is a quote. I gave him several chances, but he continued arguing. I was done with this rude, argumentative, unprofessional person, and I asked him to leave. He accused me of wasting his time. My neighbor heard him, stayed on her driveway, making sure I was ok, came over to me after he left. Years of experience or not, it gives no one the right to treat a potential customer this way. I Wouldn't recommend this Company

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.