Business ProfileforTechnicon Industries Ltd.

While I had Technicon Industries fulfill an insurance claim for a small flood it was brought to my attention by someone working on the claim at my home (*** ** *********) that because walls would be taken out it would be a great idea to replace old piping. I thought this was also a great idea. I was told to contact the company for a quote. I did just that, plus I asked for a quote for replacement of a furnace as well. I was told that they had no crew to perform the work, weren't taking on any extra projects, and would not quote on any work. approximately 3 months later someone started taking out the pipes. I told them to STOP! i figured they were at my house to continue the flood damage work. I called the person who was 'supervising' the work at my home (Jess of Technicon) immediately and she said it was a miscommunication and I would not be responsible for paying for their error (she had also been told that the work was not going to happen when I learned the same from the quote dept.). I am now being billed and likely for all of the piping that would have been required. When I called the quote dept. back to discuss this mix up she hung up on me. The manager there said I should have noticed the job being done and stopped it earlier. ******* * *** ******** ******* ****** **** * ******* **** *** ****** ****** ** *** **** **** **** ******* **. Further, they replaced piping leading to my water tank which did not require replacement as it had been replaced only ten years ago and should have been good for another ten. The manager said I should have called them back to say I no longer wanted a quote. They sent the matter (an invoice of approx. $1000 to a collection agency) who reached out to me on April 21, 2023. I contacted the agency immediately to explain I did not authorize this work.