Business ProfileforOne Click Auto Loans

I am writing to file a complaint against OneClickAutoLoans ********* ********* ********* **** **** ****** *********** ******** *** ********* ********* * ********** ***** ****** ** ******* *** ****** **** ****** *** ***** * ****** * ********** ******* ******** *** ** ****** OneClickAutoLoans misrepresented their "Buyback" program, assuring me I could return the vehicle within a year for any reason. This turned out to be false, as it was a conditional "Trade-in" program.Despite multiple clarifications with their staff, no concerns about misunderstanding were raised. I signed the contract based on their assurances, unaware of the deception.A few months later, no longer needing the vehicle, I contacted OneClickAutoLoans to return it. To my dismay, I discovered the true nature of the program, rendering me unable to return the vehicle.Efforts to resolve this amicably via email were met with silence and lack of cooperation. I requested email communication *** ** ** ************ *** the need for transparency. However, a staff member repeatedly called me ignoring and refusing to accommodate my requests, displaying unprofessional behavior and a potential attempt at intimidation.When I cited potential violations of consumer rights due to deceptive practices, the staff member ceased communication.In response, I lodged a formal complaint with the ***********************, providing evidence of their improper communications, my contract, and site content that contributed to my misunderstanding. Now, I am submitting this complaint BBB to farther seek a resolution, namely to return the vehicle and end all financial obligations.Addendum: Please find in this complaint attached screenshots of my text conversations with an employee, call logs from the same employee who ******** me, unanswered emails to the company, statements from their site which confirmed my understanding of the buyback and the contract which I signed.Thank you for your time and consideration.