Business ProfileforMike's Computer Shop

On January 6, 2021 I pre-ordered a *** ***** ** ****** ******* *** **** ** ** ******* *** ****** from Mike's Computer Shop's web site for 702.99. My order number is ******. I waited months for the part to arrive, only to be told over and over that they didn't know when they'd get any more in stock. Every time I contacted customer support they told me that if I didn't like waiting I could refund my order at any time. Finally, on June 6, 2021, I found the same part available from a different seller. It had been 6 months, so I gave up on Mike's, bought from the other seller, and requested the refund. When I sent the email asking for the refund, I was told that "for reasons outside their control" the company's ****** system was suspended, and I could either wait for them to resolve it, or file a dispute. I decided to wait, and now it's been a year with no news. When I sent an email followup I never received a reply, and all of Mike's Computer Shop's phone numbers listed online appear to be nonfunctional. I would really like to receive my refund. I never received a product, I was told OVER AND OVER by customer support that I could be refunded at any time, and when I asked for that refund it was never given. While I would normally let something like this go for a business that seems to be struggling, $700 is not a small amount and, again, I was told over and over that if I didn't like their service I could get my money back. I'd like that money back now, please.