We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          SoftwareKeep has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • SoftwareKeep

              1231 Pacific Blvd Vancouver, BC V6Z 0E2

              BBB Accredited Business

            • SoftwareKeep

              1591 McKenzie Way Point Roberts, WA 98281

            Business ProfileSoftwareKeep

            Computer Software Developers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1231 Pacific Blvd

            Vancouver, BC V6Z 0E2

            Visit Website
            Email this Business
            (877) 285-1036

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.92/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 30/9/2016

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Softwarekeep is in the business of IT and with focus on taking a buisness to the next level with your IT infrastructure and programs.

             

            Business Details

            This is a multi-location business.

            Find a Location

            SoftwareKeep has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • SoftwareKeep

                1231 Pacific Blvd Vancouver, BC V6Z 0E2

                BBB Accredited Business

              • SoftwareKeep

                1591 McKenzie Way Point Roberts, WA 98281

              Headquarters
              1231 Pacific Blvd, Vancouver, BC V6Z 0E2
              Email this Business
              BBB File Opened:
              25/8/2016
              Years in Business:
              10
              Business Started:
              12/2/2014
              Business Incorporated:
              12/2/2014
              Accredited Since:
              30/9/2016
              Alternate Business Name
              • The Search People Enterprises Ltd.
              • Retail Me Not LLC (license)
              • SoftwareKeep Canada
              • Save on IT
              • Retail M Not Enterpises (license)
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mehtabji Teja, President/Director
              • Denis Zogovic, Manager of Operations
              Contact Information

              Principal

              • Mehtabji Teja, President/Director

              Customer Contact

              • Denis Zogovic, Manager of Operations
              Additional Contact Information

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/07/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I purchased **************** 2021 but it did not download and when I referred back to the email the *** section could not be accessed. I asked for a call back from them for July 8 at 9:30 AM and I got an email that they would call at 9:30 PM. There are way too many red flags. I wish I would have consulted BBB before saying I would purchase. You would hope people would be legitimate and fair but obviously not this company.
              Read More
              Read 17 More Complaints

              Customer Reviews

              25 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              john p

              13/09/2023

              I purchased a single Office app and I actually received the correct item along with the full Suite for an amazing price. Just make sure your computer meets the system requirements for the product and carefully follow the download instructions. Everything was legit and my apps were up and running in a matter of minutes.

              SoftwareKeep Response

              15/09/2023

              Thank you for the kind words.Regards, SoftwareKeep team
              Read 24 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.