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Find a Location

Indigo Park Canada Inc. has 1 locations, listed below.

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    Business ProfileforIndigo Park Canada Inc.

    Parking Facilities

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    84 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1310 1140 West Pender St, Vancouver, BC V6E 4G1
    BBB File Opened:
    16/8/2011
    Years in Business:
    14
    Business Started:
    1/10/2010
    Business Incorporated:
    1/1/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • Indigo Park - Vancouver
    Business Management
    • John Laires, President/CEO
    Contact Information

    Principal

    • John Laires, President/CEO
    Additional Contact Information

    Fax Numbers

    • (604) 669-7276
      Primary Fax

    Customer Complaints

    84 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LK N

    1 star

    25/09/2024

    After discovering that parking had changed at the doctor's office, I needed to create a login and register. The directions on the app were somewhat confusing to follow. I entered my name, my vehicle information as well as my credit card information. I then (what I thought) approved one hour of parking in the proper lot number that was on the sign. After the appointment, I returned to my vehicle and found a parking violation on the vehicle. I called Indigo immediately. They did reduce the fine but wouldn't budge after that. The customer service from the phone call was satisfactory, however, the response from the email requesting that a reconsideration be made was met with demands of the violation to be paid or third-party collections kick in. Apparently, it is not their problem if their program is unclear.

    Indigo Park Canada Inc. Response

    07/10/2024

    Dear *** ******,I hope this message finds you well. I am writing to confirm that we have just sent you our resolution regarding the parking notice you received for Lot 301. We sincerely hope that this solution effectively resolves the matter to your satisfaction.Thank you for taking the time to leave your review with the Better Business Bureau. Your feedback is valuable to us, and we appreciate your understanding.If you have any further questions or need additional assistance, please do not hesitate to reach out.Sincerely,****** ******** Guest Services Manager ************************************************************************************************************ Tel: ***************** *************************************

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