Business ProfileforApplewood Heating & Air Conditioning Ltd.
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 8 1800 Kalamalka Lake Rd, Vernon, BC V1T 6V3
- BBB File Opened:
- 9/3/2005
- Years in Business:
- 21
- Business Started:
- 1/5/2003
- Business Started Locally:
- 1/5/2003
- Accredited Since:
- 10/6/2005
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Business Management
- Anne Levinski, Secretary
- Al Levinski, President/Director
- Contact Information
Principal
- Anne Levinski, Secretary
Customer Contact
- Anne Levinski, Secretary
- Additional Contact Information
Fax Numbers
- (250) 549-1115Primary Fax
Phone Numbers
- (250) 549-4777Other Phone
- (888) 410-4328Other Phone
Email Addresses
- Primary
- Complaint
- (250) 549-1115
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
23/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
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1 star10/08/2024
Applewood Heating & Air Conditioning Ltd. Response
13/08/2024
Hello. We at Applewood are disheartened to hear of your experience with our company and some of our staff. We have investigated and reviewed your situation internally. After speaking to you on the phone, our sales team member, *****, promptly attended your home to provide an estimate for the replacement of your air conditioner. He also offered to supply your family with a complimentary portable air conditioner to curb the heat in the meantime. Our staff is required to take pictures of the area that the work will be performed at the job site to guarantee the work is quoted and completed as accurately, cost-effective, and efficiently as possible. After voicing your displeasure with him, ***** left your home and, at your request, did not send you a quote. We did not charge for this service, as we provide free quotes and estimates to our customers.
As a local family company that values trust, honesty, and integrity above all else, we do not condone performing work that is unauthorized by the customer. Again, we apologize for this misunderstanding, and hope that you find a company that meets your expectations.
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