Business ProfileforDonnelly KIA

Dishonest and shameful.Embarassing... The stories they tell. No one there has the same information.We are looking for the highly, coveted Carnival. After 2 hours of being told they had ( in transit arriving in the next 6 weeks) the van in the color and trim that we wanted. We were met with the financial director who basically said No he would not sell us this van because he had a list and he had to respect the list... BUT if we got the extra warranty (5000$) then it was available for us, so no list? What?... basically who ever buys more add ons gets it. (Really annoying if your budget can't allow another 10k of upgrades, because the amount presented is before taxes and financing) But Ok fine even though we just spent 2 hours being told the add-ons were 100% optional. We were considering paying for the warranty. I did not like that he wasn't able to admit that they were taking advantage of the situation but I get it, dealerships are trying to make the most profit. Nevermind the fact that he had in 2 minutes completely changed the negative that had been presented to us over the last 2h. The tipping point was this. In our 2h chat, the salesman had given us the price of the vehicle and separated the 5000$ warranty to be financed without interest. Saving us at least this little bit of interest.Well apparently he wasn't allowed to do that and this was refused. The director would not honor his salesman's word. The financial director tried repeatedly to manipulate the situation. Using bullying tactics, name-calling his competitors, Threatening to "walk away from the sale". Contradicting him self with every sentence. (We have a list I must respect with many people on it, but also if you make the deal interesting I give you my word I'll deliver you this van) ****** I swear it was just like in the movies. Greasy scumbags. Someone reviewed them as deplorable and I can't think of a better word.