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          Find a Location

          Lincoln Heritage Funeral Advantage has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLincoln Heritage Funeral Advantage

            Insurance Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:

            FINALIST of the 2022 Better Business Bureau's Torch Award for Ethics

            See all additional business information

            Contact Information

            4343 E Camelback Rd Ste 400

            Phoenix, AZ 85018-2758

            Visit Website
            (800) 433-8181

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            Customer Reviews

            4.45/5

            Average of 220 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            83 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1981

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers life and final expense insurance.

            Products & Services

            Burial Insurance, Funeral Insurance , Final Expense Insurance

            Business Details

            This is a multi-location business.

            Find a Location

            Lincoln Heritage Funeral Advantage has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              4343 E Camelback Rd Ste 400, Phoenix, AZ 85018-2758
              BBB File Opened:
              1/1/1968
              Years in Business:
              61
              Business Started:
              2/15/1963
              Business Started Locally:
              2/15/1963
              Business Incorporated:
              2/15/1963
              Accredited Since:
              8/1/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Londen Insurance Group Inc
              • Lincoln Heritage Life Insurance Company
              • Funeral Advantage
              Business Management
              • Mr. Keith Perkins, Senior Vice President
              • Mr. Alex Londen, President
              Contact Information

              Principal

              • Mr. Alex Londen, President

              Customer Contact

              • Ms. Sally Roudebush, Manager/Compliance Department
              Additional Contact Information

              Fax Numbers

              • (602) 224-2212
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              83 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/30/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              I never signed off nor did I sign to surrender my money.I paid in a lot, but, couldn't continue to keep the policy,I want what I paid in,my money,and,I want what I paid in back,the law states my rights by not signing anything, taking advantage of a disabled person,as far as mental disability,I paid in they took my money,I want my money back for nothing being signed
              Read More
              Read 82 More Complaints

              Customer Reviews

              220 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tracey J

              09/15/2024

              They had the nerve to come at me out of the blue saying I missed a payment. First in march then changed it to back in 2010. Firstly, I would have never let a miss payment go on for years. Secondly, the payment come out automatically. Thirdly, I miss this month because I made changes and now I'm glad I did. The agent said why cancel your policy after tens years for a miss payment. Well, you can come with the same c*** 10 years from now saying the same thing. This company is not reliable. Do not do it!

              Lincoln Heritage Funeral Advantage Response

              09/16/2024

              Hello ******************,We apologize for any misunderstanding regarding your payments. A detailed record of your payment history has been sent to your address on file. We sincerely appreciate your business and would like the opportunity to review your payment history with you. We understand how upsetting unexpected news may be and hope that reviewing the records together can clear up any misunderstanding and help keep your valuable coverage in force. Please do not hesitate to contact us at ***************** or by phone at ************ for this assistance.
              Read 219 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

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