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          Find a Location

          AutoZone has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AutoZone

              4741 W Polk St Phoenix, AZ 85043-2803

            • AutoZone

              123 S Front St Memphis, TN 38103-3607

            • AutoZone

              6215 E Main St Mesa, AZ 85205-8900

            • AutoZone

              2601 E Mcdowell Rd Phoenix, AZ 85008-3641

            • AutoZone

              2101 W Apache Trl Apache Jct, AZ 85120-3716

            Business ProfileAutoZone

            New Auto Parts
            Multi Location Business

            Contact Information

            4741 W Polk St

            Phoenix, AZ 85043-2803

            Visit Website
            (901) 495-6500

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            AutoZone has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • AutoZone

                4741 W Polk St Phoenix, AZ 85043-2803

              • AutoZone

                123 S Front St Memphis, TN 38103-3607

              • AutoZone

                6215 E Main St Mesa, AZ 85205-8900

              • AutoZone

                2601 E Mcdowell Rd Phoenix, AZ 85008-3641

              • AutoZone

                2101 W Apache Trl Apache Jct, AZ 85120-3716

              Location of This Business
              4741 W Polk St, Phoenix, AZ 85043-2803
              BBB File Opened:
              7/26/1990
              Business Management
              • Mr. Dan Merchant, District Manager
              • Mr. Mike Clayton, Juniper Store Manager
              • Mr. Larry Fussey, District Manager
              • Mr. Jerry Devore, Regional Manager
              • Mr. Auto Zone, Products Liability Division
              Contact Information

              Principal

              • Mr. Jerry Devore, Regional Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              24 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/07/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              On 8/4/2024 I purchased an 18 dollar part from this autozone and was assured that it was the correct part, it being a switch on an ac comrpessor for a 2001 ***** blazer,,it turned out not to fit my vehicel so i tried to return the item with the receipt and the manager ************* became very rude with me and playing games saying that he would not refund my money and then saying he would an then back to he wouldnt it was very emberassing and belittling in ront of my young daughter and other customers, i told him his staff assured me the part would fit it did not so i wanted a refund, his attitude was very rude and his refusal to refund my money after his staff assured me the part was right is unacceptable,,i tried to contact the store manager for store #**** at ************ but no answer and i recieved emails from the autozone office that someone would be in touch with me but noone ever was,,im asking for a refund of my 18 dollars
              Read More
              Read 23 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tom P.

              09/13/2023

              I purchased a battery from AutoZone on a Thursday. The technician at AutoZone offered to install it for me. I accepted, and even tipped him afterwards.On Monday, my vehicle would not start. I called roadside assistance, and that technician told me the battery was dead. I told him I had just purchased it. He said, 'from AutoZone?' When I confirmed this, he said 'this isn't the first time I've had a customer with a bad battery from AutoZone.'I watched the technician test the battery, and it was indeed dead.I took the battery back to AutoZone. The employee, who identified himself as the manager, said he was not able to take a used battery in return. I reminded him I had just bought it a few days before and the battery was dead. He offered to exchange it, but at that point, I didn't want another battery, as I had to purchase another one to get back on the road. The employee continued to say it was not their policy to offer returns. He refused to do anything to fix the situation.I want a refund of the cost of the battery, which I basically did not get any use out of.

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