We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Sierra Collections and Consulting LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSierra Collections and Consulting LLC

            Collections Agencies
            BBB accredited business

            Contact Information

            1858 Paseo San Luis Ste H

            Sierra Vista, AZ 85635-5825

            Visit Website
            (520) 335-6470

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/22/2016

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1858 Paseo San Luis Ste H, Sierra Vista, AZ 85635-5825
            BBB File Opened:
            1/1/2010
            Years in Business:
            14
            Business Started:
            1/1/2010
            Business Started Locally:
            1/1/2010
            Business Incorporated:
            1/23/2015
            Accredited Since:
            6/22/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0933129 for this business, issued by Arizona Department of Financial Institutions

            These agencies may include:

            Arizona Department of Financial Institutions

            2910 N 44th St STE 310

            Phoenix AZ 85018

            (800) 544-0708

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Sierra Collections & Consulting
            Business Management
            • Mr. Mike Barker, Owner/Manager
            Contact Information

            Principal

            • Mr. Mike Barker, Owner/Manager

            Customer Contact

            • Mr. Mike Barker, Owner/Manager
            Additional Contact Information

            Fax Numbers

            • (520) 335-6914
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Subject: Urgent Request for Assistance Regarding Potential Violation of State Licensing Requirements by Sierra Collections & Consulting LLC Expired License #CA-0933129 Dear Arizona Department of Insurance and Financial Institutions, BBB.org I am writing to bring to your attention a serious concern involving Sierra Collections & Consulting LLC, located at *** ***** *** ***** ***** ** ****** ****** ** ****** ***** ********* It has come to my attention that their license status may have expired, yet they continue to engage in collection activities that raise significant legal and ethical concerns. Despite having fully paid the amount I owed, Sierra Collections & Consulting LLC has persisted in attempting to collect additional funds beyond what was originally due. Furthermore, they have placed what I believe to be fraudulent or erroneous amounts on my credit report. This false information is being reported on my credit report on a monthly basis, causing undue harm to my financial standing. In addition to these actions, I have also received letters from the agency demanding payment amounts that exceed even those reported on my credit report. These discrepancies suggest an attempt to extract more money from me than what I rightfully owe. I respectfully request that your office investigate this matter thoroughly. I am deeply concerned about the potential violation of state licensing requirements and the impact these actions have on consumers like myself. Your assistance in resolving this issue and ensuring that Sierra Collections & Consulting LLC complies with all applicable laws and regulations would be greatly appreciated. Thank you for your attention to this urgent matter. I look forward to your prompt response and any guidance you can provide.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Courtney B

            07/09/2023

            Sierra Collections & Consulting, LLC is incompetent at providing proper communication and documentation. The company tries to send informal emails and letters edited by hand/pen. First, I requested an itemized statement in the mail and was told they can't do that but would email me the break down. That was the first red flag. Next, a payment agreement was arranged through email communication. I requested an updated statement be sent in the mail to reflect this agreement. I received the same document as before, but with the update written in ink. Either they are incompetent and can't type up an updated document, or they would like to send a hand-written update so they could later argue there's no proof of the new agreement on their end and come after me for a different monetary amount. The way Sierra Collections *************************** LLC conducts business is unacceptable and unprofessional.

            Sierra Collections and Consulting LLC Response

            07/10/2023

            Good morning, thank you for the opportunity to respond to customer complaint. ******** account was assigned to ********** January 10, 2023. The validation notice was mailed to customer, no response was received. A voice mail was left January 24, 2023, no response. A second letter was mailed February 17, 2023, no response. A third letter was mailed May 26, 2023, no response. It was not until June 22, 2023, 5 months later, our office received a call from customer asking for a breakdown in writing, emailed her the information. June 29, 2023, we received an email from customer stating she was unemployed and wanted to settle this account for $1,200.00 and consider the debt taken care of. ******** was informed our client would not accept any less than the principal amount, $1,653.07, but we would be willing to remove both the fees and interest, which would save her $572.91. Our office did request a copy of the original invoice but did not arrive until July 5, 2023. June 30, 2023, customer emailed requesting a letter to her with the balance minus interest and fees. As requested the letter was mailed with the information. ******** also received an email stating the letter was sent. ********** did everything customer asked of us, and she even thanked us for our response. And she was offered a nice reduction on her invoice as a sign of good will to assist her in resolving her debt.

            Local BBB

            BBB Serving Southern Arizona

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.