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            Business ProfileChapman Collision Center

            Auto Repairs
            BBB accredited business

            Contact Information

            5300 S Palo Verde Rd STE 112

            Tucson, AZ 85706-1830

            Visit Website
            (520) 748-1000

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/19/2005

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5300 S Palo Verde Rd STE 112, Tucson, AZ 85706-1830
            BBB File Opened:
            6/8/2005
            Years in Business:
            19
            Business Started:
            4/15/2005
            Business Started Locally:
            4/1/2005
            Business Incorporated:
            11/17/2005
            Accredited Since:
            5/19/2005
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Chapman Imports of Tucson, LLC
            • Chapman Used Cars on Palo Verde
            Contact Information

            Customer Contact

            • Mrs. Joann Woods, Member
            Additional Contact Information

            Fax Numbers

            • (520) 512-5859
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a car with this company n they scammed me the car does not work and they never fixed it even when it had insurance I purchased the car July 28 2023 and I had poner cars the whole time every time they said my car was ready to pick up it broke down right away and they would give me a loner it’s been 4 days since they gave me the car and it dos not work the whole time nobody tried helping me or listen to my consterna now im stuck with a dept on a car that never worked I asked for a full report on what was fixed in the car and was never provided with it the car keeps turning off while I’m driving and I am very upset
            Read More
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Michelle C

            08/26/2024

            Had an awful experience , just bought a car 2 months ago and sent my car in for service. Chapmans customer service was awful and dont take safety hazards of a just bought care into consideration. I would ask an estimate of the repair time and they would complete cut my of through message and through phone call stating they would call back and they never did. Had to keep insisting and they never offered a renter or a lender car for the mean time. I struggled for rides to get work for more than a week. Horrible experience ****** learned.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Southern Arizona

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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