Business ProfileforVenani
Current Alerts For This Business
The BBB Code of Advertising states that, "9.1 The unqualified term "sale" may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price. 9.2 Time limit sales must be observed. 9.2.1 For example, products or services offered in a "one-day sale," "three-day sale" or "this week only sale" should, as a general rule, be taken off "sale" and revert to the regular price immediately following expiration of the stated time. 9.3 Introductory sales must be limited to a stated time period, and the selling price should, as a general rule, be increased to the advertised regular price immediately following termination of the stated period. 9.4 Advertisers may currently advertise future increases in their own prices on a subsequent date provided that they do, in fact, increase the price to the stated amount on that date and maintain it for a reasonably substantial period of time thereafter. 9.5 If the advertiser, in good faith, decides at the end of the sale period to convert its sale price to a new regular price, it may do so if it no longer claims any savings. 9.6 The advertiser, in good faith, may decide to extend a time limit or introductory sale for a stated period. However, if that extension is for more than a short period of time, the advertiser must be prepared to substantiate that the offering is still a valid price reduction and has not become its regular price."
While the business initially responded to BBB, as of February 17, 2022, the business has failed to substantiate, modify, or discontinue the advertising claims brought to its attention.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Downey, CA 90241
- BBB File Opened:
- 1/11/2022
- Years in Business:
- 3
- Business Started:
- 8/31/2021
- Alternate Business Name
- Venani.co
- Business Management
- Customer Service
- Contact Information
Principal
- Customer Service
Customer Contact
- Customer Service
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jai
1 star01/19/2022
Ninety-six hours later - no response!
I sent them a third email, and now I'm not satisfied with their poor customer service and their false advertisement on their shipping information. I've also joined a chat at 11:35 AM, and it's currently 12:27 PM, and I'm still waiting on the chat for them to get back to me, and their message says, 'Please stay on the line. Our average waiting time is less than 2 minutes.' I have time to wait for no one today.
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