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            Business ProfileCleveland Golf

            Golf Equipment
            BBB accredited business

            Contact Information

            5601 Skylab Rd

            Huntingtn Bch, CA 92647-2064

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            Email this Business
            (714) 889-1300

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/20/2016

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers golf clubs and accessories.

            Business Details

            Location of This Business
            5601 Skylab Rd, Huntingtn Bch, CA 92647-2064
            Email this Business
            BBB File Opened:
            10/23/2013
            Years in Business:
            42
            Business Started:
            10/29/1982
            Business Incorporated:
            10/29/1982
            Accredited Since:
            1/20/2016
            Type of Entity:
            Corporation
            Alternate Business Name
            • Roger Cleveland Golf Company Inc
            • Srixon
            • Xxio
            Business Management
            • Mr. Stephen Gingrich, Vice President of Human Resources / Global Legal Enforcement
            • Mr. William Bird, President
            • Mr. Matt Yasumoto, CEO
            • Mr. Michael Kline, Secretary
            • Miss Alexandra Zuniga, Manager
            Contact Information

            Principal

            • Mr. William Bird, President
            • Mr. Matt Yasumoto, CEO
            • Mr. Michael Kline, Secretary

            Customer Contact

            • Mr. Stephen Gingrich, Vice President of Human Resources / Global Legal Enforcement
            • Miss Alexandra Zuniga, Manager
            Additional Contact Information

            Fax Numbers

            • (714) 889-5890
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            03/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On Friday February 24, 2023 I went on Srixon's website to look at golf clubs. When I went to the irons I was looking at they were advertised for 50% off (Arccos Discount). I purchased a set of clubs for $655.74 using my checking account debit card. Srixon immediately debit my account in the amount of $655.74 pre-authorization. I then got a receipt for this transaction with my order #DSA-00034165. I called about this transaction and was told their was a problem with my card I told no their wasn't because the transaction has been debited from my account (emailed a screenshot of my checking account showing the debit. Now Srixon says their was an error on their part and their going to refund my money. I asked to speak with management and they wouldn't allow that. Today is Wednesday March 1, 2023 Srixon has tied up $655.74 since Fri. Feb. 24th from my checking account. I just want them to do the right thing by honoring the online transaction and quit giving me the runaround. Thank You For Your Help.
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            Read 1 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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            BBB Reports On

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