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Find a Location

Two Coast Living has 92 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTwo Coast Living

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 196 Customer Reviews

    Customer Complaints

    870 complaints closed in last 3 years

    255 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/9/2010

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Two Coast Living has 92 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      11766 Wilshire Blvd #1500, Los Angeles, CA 90025-6552
      Years in Business:
      33
      Business Started:
      9/13/1991
      Business Started Locally:
      9/13/1991
      Business Incorporated:
      9/13/1991
      Accredited Since:
      7/9/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
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      Business Management
      • Ms. Carolina Solano, Customer Relations Manager
      Contact Information

      Customer Contact

      • Ms. Carolina Solano, Customer Relations Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      870 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      196 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      DeeDee J

      1 star

      10/22/2024

      Management has been the worst I have ever experienced. It is impossible to get ahold of anyone from the leasing office. Between calls, emails, and stopping in, no one is ever available. The phone lines dont work. The manager gave me her direct line which is not even in service. They applied multiple charges after move out which could not be disputed because I could not get ahold of anyone. When I thought all the charges were done, more charges came through a month after I moved out. Apparently, I forfeited my security deposit? There was no explanation for the charges. Management itself changed too many times to count throughout my one year I was there. Each and every manager was run down, overwhelmed, and unable to improve the community. A new manager then takes on the position and ends up quitting within a few months because it is just that bad. The hot tub never once worked. The pool was always closed for maintenance or some other reason. You cannot use the lobby space because the door is locked when they are out of the office which is all of the time. Also, when I required someones name to be taken off my lease due to safety, they dismissed it and never followed up. When I attempted to follow up multiple times, I could not contact them or they said they would look into it but nothing ever happened. I was forced to stay in an unsafe situation due to the incompetence of this apartment/management. There were also many issues with them promising me one unit and one price prior to move in, and I received the unit I did not want and the price that was not promised. The list goes on, but this was the worst experience Ive ever had in renting and customer service. Forget about contacting regional management or corporate. Their representatives are just as horrible and impossible to contact. This was not a pleasant experience, and there is a lot of work to be done at Addison Place before it is considered a trustworthy community.

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