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          Other Couture has 1 locations, listed below.

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            Business ProfileOther Couture

            Online Retailer

            Current Alerts For This Business

            Alert:
            The BBB opened an investigation on this firm due to the number of inquiries we have received. According to BBB files, consumers allege not receiving the purchases they paid for. Furthermore, consumers allege not being able to get a response with the details of their orders or refunds. On November 14, 2023 the BBB contacted the company regarding our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.

            The Federal Trade Commission’s Prompt Delivery Rules "spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet.” For more information about the FTC's Prompt Delivery Rule please visit https://www.ftc.gov/tips-advice/business-center/guidance/selling-internet-prompt-delivery-rules

            Contact Information

            10830 Otsego St

            North Hollywood, CA 91601-3929

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            Customer Reviews

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            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            10830 Otsego St, North Hollywood, CA 91601-3929
            BBB File Opened:
            12/9/2021
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            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            6 Customer Complaints

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            Most Recent Customer Complaint

            02/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I placed an order from this guy on 4/25/2023. I spent 800 dollars. Everything was going good quick response, and very vocal. I received my mold shortly after. I shipped it out to him which he confirmed he recived on 7/12/2023. I haven't heard from him since 7/14/2023.
            Read 5 More Complaints

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Los Angeles & Silicon Valley

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