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            Business ProfileThe Discovery House

            Alcoholism Information

            Contact Information

            7133 Darby Ave #A

            Reseda, CA 91335-4428

            Get Directions
            Visit Website
            (888) 545-9938

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            7133 Darby Ave #A, Reseda, CA 91335-4428
            Years in Business:
            16
            Business Started:
            9/3/2008
            Alternate Business Name
            • Discovery House
            Business Management
            • Tom Whiting
            Contact Information

            Principal

            • Tom Whiting

            Customer Contact

            • Tom Whiting
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/15/2022

            Complaint Type:
            Order Issues
            Status:
            Answered
            - Since in residential treatment they lock up your phone which is totally necessary. But when I got to use my phone with my counselor I immediately got a call from my insurance saying they have not received any billing or any confirmation that I was even there (at 3 weeks in). That was a totally shock. I had originally called for week straight trying to get in anywhere. I gave the "call center" my insurance, which they said I was in network ready to go and they could get me on a flight within the next couple of hours. Come to find out after talking with my insurance I was in deed not in network and was going to have to pay a certain amount based of their numbers. My insurance to this day still has no contact with anyone at TDH regarding my insurance and it's been over a month.
            Read More

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Marco e

            09/12/2024

            Let me start off by saying that " ***** ***** *******" who works at HR for TDH is rude, disrespectful, and uncooperative . I was employed there and got another job some where else. I TRIED to get a copy of my TB & physical results from TDH to no avail. I was given a run around until I finally was given HRs number. I faxed them a letter of release of information from my new job which went ignored. I texted her and have called her. Yes I called on Friday and I blow up the number till I got an answer. She answered me by saying " who the f*** do you think you are blowing me up on a weekend". It was a Friday around 12 pm in the afternoon. I stopped by today to see if I can get the information I need and ***** cursed me out and told me if I don't like I can complain to the owner of the company because that's the only person above her. She was extremely rude , and even told me she would have me arrested for tresspassing!
            Read 1 More Customer Review

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