Business ProfileforVerified Real Estate Leads
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 1420 E Roseville Pkwy Ste 140-328, Roseville, CA 95661-3078
- BBB File Opened:
- 10/28/2016
- Years in Business:
- 9
- Business Started:
- 8/31/2015
- Accredited Since:
- 12/21/2016
- Type of Entity:
- Sole Proprietorship
- Business Management
- Dr. Dylan Trent, Owner
- Contact Information
Principal
- Dr. Dylan Trent, Owner
Customer Contact
- Dr. Dylan Trent, Owner
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/05/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jim S
1 star11/04/2024
Verified Real Estate Leads Response
11/05/2024
Hello, This customer logged in, and re-activated his account on ****************
He made numerous changes and logins to this account all on his own. See the actions log below.
Actions Log:
Time Action
2024-11-02 03:12 account cancelled
**************** logged in (desktop), IP: ************
2024-11-02 03:07 daily cap changed from 2 to unlimited
2024-11-02 03:06 logged in (desktop), IP: ************
2024-11-01 23:36 CC charged: $42, internal balance: $0, lead #*******
2024-11-01 20:07 daily cap reached
2024-11-01 15:14 daily cap reached
2024-11-01 14:09 daily cap reached
2024-11-01 13:38 daily cap reached
2024-11-01 10:40 daily cap reached
2024-11-01 09:53 daily cap reached
2024-11-01 09:44 logged in (desktop), IP: ************
2024-11-01 09:43 daily cap reached
2024-11-01 09:30 daily cap reached
2024-11-01 08:51 daily cap reached
2024-11-01 07:50 daily cap reached
2024-11-01 07:39 CC charge captured: $42, internal balance: $0, lead #*******
2024-11-01 03:59 CC charged: $42, internal balance: $0, lead #*******
2024-10-31 22:28 daily cap reached
2024-10-31 16:40 daily cap reached
2024-10-31 13:58 daily cap reached
2024-10-31 10:54 CC charge captured: $42, internal balance: $0, lead #*******
2024-10-31 10:30 CC charged: $42, internal balance: $0, lead #*******
2024-10-31 08:35 resumed
2024-10-31 08:34 logged in (desktop), IP: ***************
2024-04-23 07:31 logged in (desktop), IP: **************
We also responded to an internal support ticket he sent in:
Stop charging me!!!
2024-11-02 03:07:15 *** ****** wrote:
You have NO authorization!
2024-11-04 06:26:57 You wrote:
Hello ***,
Thank you for your patience.
As per our terms you have accepted with the electronic signature upon adding your credit card on file, we charge per every lead matched your selected locations, lead types and daily/weekly maximums. You can review our Payment Agreement again here: ***************************************************
As we can see, your account has been cancelled.
Should you have any further questions, please do not hesitate to approach us.
Best Regards,
************************** Support
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