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            • Foodsmart

              595 Pacific Ave San Francisco, CA 94133-4669

            Business ProfileFoodsmart

            Dietitian

            Contact Information

            595 Pacific Ave

            San Francisco, CA 94133-4669

            Visit Website
            (415) 800-2311

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            595 Pacific Ave, San Francisco, CA 94133-4669
            BBB File Opened:
            11/6/2023
            Business Management
            • Mx. Customer Support, Manager of Customer Support
            Contact Information

            Principal

            • Mx. Customer Support, Manager of Customer Support

            Customer Contact

            • Mx. Customer Support, Manager of Customer Support
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Foodsmart is the company that approves my nutritional needs for my insurance so that I can have meals on wheels delivered weekly. Foodsmart has told me that my last referral was approved, although it seems like they have not sent them out to the company that delivers my meals each week. I have addressed and explained this to them just yesterday and as well last week, but they have yet to actually submit my approved referrals to the delivery company. This company foodsmart is very hard to get anyone on the phone, making it further difficult to find out what is going on. They usually will not answer, but if they do, its always in the morning.
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Robin S R

            05/26/2024

            Was talked into and scheduled for a 60 minute interview with a dietician by a Foodsmart representive who called by phone. Was told it would be a phone interview. At the scheduled time for interview, I received no calls from THAT dietician. I was sent an email reminder that morning for the call. 10 minutes before the call I got another email stating to prepare for the call. At the designated time I received another email saying the phone call was coming and the number to look for....and THERE WAS NO PHONE CALL. No one said it would be an online call or a video call or I needed a cellphone. My phone number is a landline. I was told by rep that I would receive a $50 food cart for completing the interview and they would charge my insurance company for the interview, it would cost me nothing. I'm livid!!!!!! Wasted my time and they want me to reschedule. NOT EVER A CHANCE. I'm done with them and reporting them to my insurance company.
            Read 2 More Customer Reviews

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