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          Revel Systems, Inc. has 1 locations, listed below.

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            Business ProfileRevel Systems, Inc.

            Point of Sale Systems

            Contact Information

            303 2nd St Ste 550

            San Francisco, CA 94107-1366

            Email this Business
            (833) 437-3835

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees. Revel’s Mission Revel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.

            Products & Services

            This company offers Point of Sale devices that work with any merchant services all based on in iPad from Apple. Systems we sell our Retail POS, Restaurant POS, Grocery POS, Spa and Salon POS, Frozen Yogurt POS, Pizza POS.

            Business Details

            Location of This Business
            303 2nd St Ste 550, San Francisco, CA 94107-1366
            Email this Business
            BBB File Opened:
            1/6/2014
            Years in Business:
            14
            Business Started:
            8/26/2010
            Business Started Locally:
            8/26/2010
            Business Incorporated:
            8/26/2010
            Type of Entity:
            Corporation
            Number of Employees:
            700
            Business Management
            • Mr. Michael Manzione, Manager
            Contact Information

            Principal

            • Mr. Michael Manzione, Manager

            Customer Contact

            • Mr. Michael Manzione, Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            After months of back-and-forth with the Cancellation Team, it was only through the BBB that I was able to get resolve to my issue. I assumed that Revel Systems would honor their end of the agreement which they stated:Business response 12/06/2023 Hi Theron, If we can agree to cancel all items except the 1 terminal in order to finish out the remaining term of the agreement could we close this and move forward ?To which I stated as acceptable. None of their equipment is in use, but we are paying them monthly to "finish out the remaining term of the agreement". However, in less than 6 months, they have not only increased the price of the Terminal, but are now charging a "Non-Compliance Fee" for equipment that is non-existent in our establishment. I contacted the Cancellation Team with no response, and today called Billing who told me these charges are valid. This absolutely goes back on what we agreed to, and if there were to be these types of caveats I would have expected to have worked through those before agreeing on my side that this issue was resolved.
            Read More
            Read 9 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gianna O

            07/12/2024

            Untrustworthy, scheming, lying, vile, dishonest company. Our Franchise made a very bad decision to move forward with Revel Systems, after months of issues they pulled the plug, some stores (including mine) never launched. Revel never fixed the issues. They came with promises that they couldnt deliver and now due to a forced contract, they have been attempting to charge almost 100 franchisees weekly, sometimes biweekly for services we dont/cannot use. They have sent us emails demanding payment, with threats such a credit reporting, again for a service that they were not capable of providing. Contracts are there solely to protect dishonest companies like these. If you have to sign a contract, walk away. They continue to attempt to charge us and continue to send invoices, AFTER 2 YEARS of litigation and no services provided. This company and its representatives should be investigated. If youre thinking about using this company for your business, DONT!
            Read 2 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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