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Find a Location

Adobe Systems, Inc. has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforAdobe Systems, Inc.

    Computer Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    FTC vs Adobe Systems
    The Federal Trade Commission is taking action against software maker Adobe and two of its executives, Maninder Sawhney and David Wadhwani, for deceiving consumers by hiding the early termination fee for its most popular subscription plan and making it difficult for consumers to cancel their subscriptions.

    A federal court complaint filed by the Department of Justice upon notification and referral from the FTC charges that Adobe pushed consumers toward the “annual paid monthly” subscription without adequately disclosing that cancelling the plan in the first year could cost hundreds of dollars. Wadhwani is the president of Adobe’s digital media business, and Sawhney is an Adobe vice president.

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 211 Customer Reviews

    Customer Complaints

    849 complaints closed in last 3 years

    357 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Adobe Systems, Inc. has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      345 Park Ave, San Jose, CA 95110-2704
      BBB File Opened:
      9/26/1997
      Years in Business:
      41
      Business Started:
      12/1/1982
      Business Incorporated:
      5/15/1997
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Omniture
      • Typekit
      • Business Catalyst
      • EchoSign
      • Fotolia
      • Macromedia
      • Adobe Creative Cloud
      Business Management
      • Mr. Cedric Rawls, Director
      Contact Information

      Principal

      • Mr. Cedric Rawls, Director
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      849 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      211 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Olivia Q

      1 star

      10/30/2024

      I started a Two week Free Trial, I just tried to cancel today to learn that were is a $99.95 cancellation fee because it is for an "annual plan" for their creative cloud storage, which was not clear when signing up to use the App. I had chossen the cheapest option and monthly option, when it turns out is still a year contract. I do not need a free cloud storage. I do not want this product for a year. I also wanted to try it out for more than two weeks, I was OK with purchasing one month while I still tried to figure out the program. But it isn't worth it and now it is charging $99 to cancel. Terrible business practices. No one's cloud storage is priced this high and with cancellation fees, this is outrageous.

      Local BBB

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