We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          BendPak, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBendPak, Inc.

            Contract Manufacturer

            Contact Information

            1645 E Lemonwood Dr

            Santa Paula, CA 93060-9651

            Visit Website
            Email this Business
            (805) 933-9970

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The nature of this company's business is auto repair equipment and supplies. This company offers manufacturing of lifts, car hoists, car jacks, muffler benders, auto tools and equipment.

            Business Details

            Location of This Business
            1645 E Lemonwood Dr, Santa Paula, CA 93060-9651
            Email this Business
            BBB File Opened:
            6/19/2001
            Years in Business:
            45
            Business Started:
            9/10/1979
            Business Started Locally:
            9/10/1979
            Business Incorporated:
            11/8/1979
            Type of Entity:
            Corporation
            Number of Employees:
            151
            Alternate Business Name
            • BendPak Holdings, LLC
            • Ranger
            • Autostacker
            • GrandPrix
            • JackPak
            • QuickJack, LLC
            Business Management
            • Mr. Don Henthorn, Chairperson
            • Customer Support, Manager
            • Mr. Jeff Kritzer, President/CEO
            • Ms. Christina Sanchez, Accounting Manager
            • Mr. Jason Tuttle, Client Service Specialist
            • Mr. Dave Shedlock, Director of Business Relations
            • Jim Fornear, Controller
            • Tony Garnica, Director of Customer Experience
            Contact Information

            Principal

            • Mr. Don Henthorn, Chairperson

            Customer Contact

            • Mr. Jeff Kritzer, President/CEO
            • Tony Garnica, Director of Customer Experience
            Additional Contact Information

            Fax Numbers

            • (805) 933-9140
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/18/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Invoice #652936-00 Purchased 10-31-22 through a sub distributor " Wrenchers" Purchase price - $$5,335 Automotive Car Lift - 2 Post XPR-10AS Installed by a local professional dealer and installer Approx 1 year after installation , the cylinder seals are leaking badly. Reached out to BendPak support and described the problem. A representative from support , J****** ******* requested photos which I submitted. Support ticket #301210 was created. No response for a week. I sent an email to confirm he had received the photos. Again , no response. I then sent another email asking if replacement seals were available because the dealer/installer who installed this lift asked me to do so. If the seals were available , he would install them for me. Again , no answer from support.
            Read More
            Read 13 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tracen W

            06/09/2023

            I was forced to purchase a part from this company for my Ranger Tire Balancer. I was told my part would be shipped on Friday, 06/02. It didn't ship. On 06/05 I contacted the company again, and they assured me it would ship that day and provided me a tracking number. The tracking number didn't update for days. On 06/07 I contacted the company again and asked if my part had shipped. She told me, "well, it's not like I can walk down to the warehouse and check, but it shows shipped, so it's shipped and will arrive tomorrow.". On 06/08 my part finally shipped.
            Read 3 More Customer Reviews

            Local BBB

            BBB of the Tri-Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.