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Find a Location

Westmore Fuel Company, Inc. has 1 locations, listed below.

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    Business ProfileforWestmore Fuel Company, Inc.

    Fuel Oil

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offer home heating fuel oil.

    Business Details

    Location of This Business
    86 N Water St, Greenwich, CT 06830-5834
    BBB File Opened:
    11/18/1998
    Years in Business:
    65
    Business Started:
    6/25/1959
    Business Incorporated:
    6/25/1959
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Domenick D Bologna, Secretary
    Contact Information

    Principal

    • Mr. Domenick D Bologna, Secretary

    Customer Contact

    • Mr. Domenick D Bologna, Secretary
    Additional Contact Information

    Fax Numbers

    • (203) 531-5783
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Grace L

    1 star

    03/07/2023

    Westmore is DISHONEST and doesn’t actually care about its clients. Do not use this company. We considered returning to them and asked that they help with a no heat problem. They charged an extra 30 mins ($79.50) and when the error was questioned, replied that it was a “travel fee”. Less than 24 hours after our question about the charge, they charged our card without our knowledge or authorization for the entire bill because they suspected we’d dispute. They illegally charged our card a day after they invoiced us. Who does this? Outrageous and unacceptable. Also had to spend a lot of precious time on the phone with the credit card company. Enough said about how DISHONEST this company is. Spare yourselves the wasted time and energy dealing with this extremely petty company.

    Westmore Fuel Company, Inc. Response

    03/08/2023

    We're sorry to hear this person was not pleased with our service. They were a former customer of ours who contacted us because your current company couldn’t or wouldn’t service them during a “no heat” emergency. We rearranged our service schedule to accommodate this person. Our serviceman fixed their boiler and then we filled the oil tank. Only afterwards did they notify us that didn’t like our cost. We pride ourselves on running a quality service business, which is very expensive. It requires sound management and capital. We occur many costs to have technicians ready to service customers.

    Local BBB

    BBB Serving Connecticut

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